Summary
Overview
Work History
Education
Skills
Appliedprojects
Volunteer Experience
Languages
Timeline
Generic

Firas Aboujamee

Ottawa,ON

Summary

Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors / tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks. Proven skills in completing black, white and grey box tests. Background writing and implementing test cases, developing testing plans and identifying use cases.

Overview

6
6
years of professional experience

Work History

Quality Assurance Test Engineer II

Satcom Direct
05.2023 - Current
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Advised developers on problems with databases, performance and other issues.
  • Set up and configured VoIP systems for businesses, including hardware (IP phones, routers) and software (IAX and SIP servers) to ensure seamless communication and integration with existing IT infrastructure.
  • Provided technical support for VoIP issues, such as call quality problems, network latency, and connectivity issues, using diagnostic tools and techniques to resolve problems and optimize performance.
  • Kept scripts and test cases updated with current requirements.
  • Built automated test scripts to handle repetitive software testing work.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.

Optical Test Engineer

OZ Optics Ltd.
03.2022 - Current
  • Responsible for following procedures, guidelines, and quality standards
  • Involved with Engineers & Designers in the developing of proto-type product, including the building and assembly of the product
  • Troubleshooting and analysis of MAs, production failures
  • Investigate opportunities for improving productivity per person through automation, alternative material, increased yield etc
  • Train new assemblers in the various Termination functions
  • Manufacture of various types of lasers to fiber delivery systems
  • Reading work orders and drawings and cut fibers in accordance with the specifications
  • Preparing parts based on work orders specifications and customer requirements
  • Operating and maintaining beam profilers and power meters
  • Inspecting incoming fiber collimators to ensure conformance with product specifications and tolerances
  • Collecting test results and compile them to prepare daily reports to further improve the process
  • Conduct characterization, process modelling and integration in the development of the new micro-lens focuser arrays.

Training Manager

SKM Acquisitions
05.2021 - 03.2022
  • Responsible for developing, organizing, and conducting sales training programs across the Field Sales Organization
  • Adhered to company policies, missions, and regulations to create relevant training materials and provide applicable advice
  • Trained and supervised over 6 employees across multiple departments and organized activities to involve employees in training practices and generate positive company feedback
  • Set up and execute promotional events to ensure successful advertising and visibility for our clients
  • Provide live promotional marketing platforms to promote our client's products and services
  • Planned customized direct marketing strategies for our clients to add value to their brands.

Test Automation Engineer

Cisco Systems, Inc.
08.2019 - 12.2019
  • Researched and selected automation tools, prioritizing cost-effective solutions to shorten diagnostic workflows.
  • Designed standardized processes and protocols to continuously improve operational efficiency through positive iteration.
  • Completed progressive and regressive testing scenarios.
  • Supported DevOps integration to align software development and information technology efforts.
  • Delivered expert technical support for VoIP systems, diagnosing and resolving call quality, network latency, and connectivity issues to enhance performance and reliability Cisco IP Phone 8861.
  • Utilized advanced diagnostic tools and techniques to troubleshoot and optimize VoIP performance, effectively addressing and mitigating technical problems for Small Business Phone Systems.

Manual Test Engineer

Carleton University
08.2018 - 04.2019
  • Created comprehensive test plans, test scripts, and use cases to support testing objectives.
  • Reviewed, evaluated, and identified requirements for testability.
  • Tracked test reports and failures determined by root cause data trends.
  • Coordinated with vendors to identify and procure appropriate equipment necessary for project completion.
  • Developed and maintained CNC/3D printer G-Code for laboratory applications, ensuring precision and efficiency in manufacturing processes.
  • Designed and executed comprehensive test plans for lab software and equipment using MATLAB Simulink, including regression and end-to-end testing to validate functionality and performance.

Education

Bachelor of Engineering - Biomedical and Electrical

Carleton University
Ottawa, ON
05.2021

Skills

  • Regression Testing
  • Functional Testing
  • Stress testing
  • Test Documentation
  • Manual Testing
  • Security Testing
  • Performance Testing
  • Automated testing
  • Integration Testing
  • Defect tracking

Appliedprojects

  • Reverse Engineering Project, 01/2018, 04/2018, Worked with team members to effectively create the sub models and write the final report using MS-Word that demonstrates and explains the practical use of the model Reverse engineered a 3D model of a bottle opener, with a corkscrew attached, giving it multi-purpose characteristics using CREO
  • 4th Year Capstone Project - Joint Angle Measurement, 09/2020, 04/2021, Designed a software that utilizes AprilTags to simplify the use of goniometers, AprilTags are visual systems that are useful in augmented reality applications and robotics using object tracking Used Python to develop a code that used camera calibration techniques to detect AprilTags and measure joint angles Worked in a team of three, with the use of strong communication skills the work was divided proportionally, and all deliverables were submitted on time (Grade obtained: A+)
  • Digital Signal Processing Spectral Analysis and Filter Design, 09/2020, 12/2020, Performed data analysis and identified the various components of the data (signal) Developed discrete-time signals and sequences, unit impulse and unit step functions, properties of systems, filters described by difference equations, and block diagrams Designed digital filters, meeting given specifications, using windowing techniques Designed digital filters using transformation techniques from analog designs

Volunteer Experience

  • Head of Volunteers and Vice President of Internal Affairs, Engineering Students Association Carleton University, Ottawa, ON, Supervised a group chat with over 50 volunteers and assigned them to various committees within the association, Managed all volunteers during associations, meetings, and events
  • Faculty of Engineering and Design Councilor, Carleton University Students Association (CUSA), Ottawa, ON, Elected by 607 Engineering Students to represent the Faculty of Engineering and Design., Met with 21 faculty representatives monthly to present and vote on motions, Connected with students and voiced their issues, concerns, and recommendations

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Quality Assurance Test Engineer II

Satcom Direct
05.2023 - Current

Optical Test Engineer

OZ Optics Ltd.
03.2022 - Current

Training Manager

SKM Acquisitions
05.2021 - 03.2022

Test Automation Engineer

Cisco Systems, Inc.
08.2019 - 12.2019

Manual Test Engineer

Carleton University
08.2018 - 04.2019

Bachelor of Engineering - Biomedical and Electrical

Carleton University
Firas Aboujamee