Summary
Overview
Work History
Education
Skills
Timeline
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Fiona L. Appleby Gray

65 Keyworth Lane, Halifax,NS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Clerk (Supervisor)

Lawtons Drugs
01.2019 - Current
  • Work in a drug store assisting customers and working as a team member.
  • Restock merchandise onto floor.
  • Use the cash register and help customers.
  • Apply administration skills including counting the safe, making change for registers and counting deposits. Use the company's computer program to open and close store.
  • When scheduled to supervise, delegate and prioritized store duties.

Call Taker

Yellow Cab
01.2012 - 01.2019
  • Worked in a call center answering phones and entering data into a computer system.
  • Assisted main dispatcher by transferring phone calls or calling customers and drivers.
  • Worked as a team by communicating with the main dispatcher and other call takers.
  • Applied customer service skills.
  • Played the role of a dispatcher when they were on their break.

Pre-screen Operator

Symcor Inc.
01.2005 - 01.2012
  • Prepared banks' automatic teller machine envelopes to have their image captured onto a computer for processing.
  • Worked independently and as a team.
  • Prioritized work to meet deadlines.
  • Client and staff confidentiality important.

Sales Associate

Reitmans
01.2006 - 01.2011
  • A woman's clothing store.
  • Assisted customers on the floor and in the fitting rooms.
  • Communicated with co-workers and customers for better customer satisfactory.
  • Displayed merchandise according to company's floor maps.
  • Prioritized work.

Education

Community Residential Services Certificate - Gerontology and Psychology courses

Mount Saint Vincent University
Halifax, NS
01.2001

Skills

  • Customer service
  • Customer communication
  • Organizational skills
  • Problem-solving
  • Prioritization
  • Customer satisfaction
  • Cash handling
  • Cash management

Timeline

Clerk (Supervisor)

Lawtons Drugs
01.2019 - Current

Call Taker

Yellow Cab
01.2012 - 01.2019

Sales Associate

Reitmans
01.2006 - 01.2011

Pre-screen Operator

Symcor Inc.
01.2005 - 01.2012

Community Residential Services Certificate - Gerontology and Psychology courses

Mount Saint Vincent University
Fiona L. Appleby Gray