Fiona Wu
Vancouver,BC
Summary
Personable and positive individual with talent for effectively communicating complex concepts and fostering engaging learning environment. Dedicated to motivating youth to achieve their fullest potential.
Professional hospitality worker, ready to excel in fast-paced environment. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks and maintaining clean and organized workspace. Reliable and process a kind attitude with excellent communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Belay instructor
Mount Pleasant Community Centre
05.2022 - Current
- Instruct, secure, and belay children and adults
- As well as working with children with disabilities
Guest Services, Server
Seasons in The Park Restaurant
06.2021 - Current
- Make reservations for guests in person and over the phone
- Manage the book for all reservations
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Server Assistant, Hostess, Food runner, Expo
Hawksworth Restaurant
06.2021 - 06.2023
- Greeted customers warmly to provide exceptional customer service.
- Worked at special events; as well as in the kitchen, expediting.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Retail associate
The Candy Room
06.2021 - 08.2021
- Managed the till, processing cash and credit transactions
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Ambassador and Sales associate
Vessi
06.2019 - 07.2019
- Modeled and informed customers of the benefits and material makeup of the product
Education
High School Diploma -
Sir Winston Churchill
Vancouver, BCBachelor of Arts - Political Science French
Simon Fraser University
Vancouver, BC05-2027
Skills
- Strong communication skills
- Lesson planning
- Collaborative team player
- Adaptable teaching approach
- Public speaking
- Exceptional customer service
Languages
English
Native or Bilingual
French
Native or Bilingual
Chinese
Native or Bilingual
Extracurricular Activities
Club volleyball, BCO Volleyball Club
Certification
- Drivers License with a clean driving record – BC Department of Motor Vehicles.
- Red Cross Babysitting and First Aid, Canadian Red Cross, 2018
Timeline
Belay instructor
Mount Pleasant Community Centre
05.2022 - Current
Guest Services, Server
Seasons in The Park Restaurant
06.2021 - Current
Server Assistant, Hostess, Food runner, Expo
Hawksworth Restaurant
06.2021 - 06.2023
Retail associate
The Candy Room
06.2021 - 08.2021
Ambassador and Sales associate
Vessi
06.2019 - 07.2019
- Drivers License with a clean driving record – BC Department of Motor Vehicles.
- Red Cross Babysitting and First Aid, Canadian Red Cross, 2018
High School Diploma -
Sir Winston Churchill
Bachelor of Arts - Political Science French
Simon Fraser University
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