FIONA MUTUNGWAZI
Ottawa,Ontario
Summary
- Speak, read and write fluently in English with knowledge of French at a beginner level;
- Skillful in conducting research, analyzing information, and synthesizing material;
- Knowledge and experience in administration, operations, program coordination and data management;
- Excellent cross-cultural adaptability skills acquired through work experience;
- Ability to work independently and collaboratively, in an office environment or remotely;
- Sound judgment, with excellent listening, problem-solving, priority setting and organizational skills;
- Exceptional communication and interpersonal skills honed through years of client service experience; and
- Proficiency in Microsoft Office Suites, Google Suites, Asana, Canva, Social Media Technology.
Overview
12
12
years of professional experience
Work History
Event Manager
Fever
Ottawa, Ontario
08.2021 - Current
- Manages musical and immersive events with over 300 guests;
- Manages payroll, hiring, scheduling and other HR/administrative related tasks such as training staff; and
- Liaises with vendors, collaborators and sponsors to ensure that all contract requirements have been met;
08.2013 - Current
- Planned and coordinated events for a variety of clients and resolved issues on the day off as needed;
- Negotiated pricing with vendors to ensure the clients needs were reasonably met; and
- Coordinated vendor logistics and the purchasing of decorations according to the clients requests and vision.
Defeat Depression Montreal
Montreal, Quebec
01.2020 - 01.2022
- Coordinated events, conducted fundraising research and liaised with sponsors.
Customer Service, Event Coordinator
TelePerformance, Fiona
Montreal, Newark, Quebec, New Jersey
03.2020 - 06.2020
- Resolved unexpected issues and provided prompt responses to customers; and
- Frequently attended training in order to maintain knowledge needed to provide client services
- Intimate Events by
Multi Ressources
Montreal, Quebec
01.2020
- Coordinated community events, conducted fundraising research and assisted in children's play time.
Education
Associate of Science - Management
2014