Fiona Mike-Igini
Toronto,ON
Summary
Committed to providing high-quality service. Positive personality with excellent interpersonal and
relationship skills. Team leader that has worked, studied with people of diverse backgrounds, and has a keen interest in the beauty industry and enthusiasm for product knowledge and customer engagement. Delivers exceptional work well within time. Can work in a fast-paced environment while maintaining the ability to pay close attention to details.
Overview
2
2
years of professional experience
Work History
Volunteer/Membership Consultant
Dermatology Club
Hamilton, ON
09.2022 - 04.2024
- Attended club conferences to stay up-to-date on current trends in the health club industry.
- Advised club members on various skincare products and routines, enhancing their knowledge and confidence.
- Provided personalized consultations to club members, recommending skincare products based on their individual needs and concerns.
- Influenced members to explore skincare products in conjunction with makeup products by emphasizing the benefits of each and the significance of using them together for optimal application
Hostess/Customer Service Representative
Hambrgr
Hamilton, ON
09.2023 - 11.2023
- Demonstrated strong interpersonal skills when interacting with customers.
- Provided excellent customer service by addressing customer needs promptly.
- Provided administrative support, including calendar management and tracking deliverables to ensure smooth operation of restaurant activities.
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled cash payments and reconciled daily transactions accurately.
Education
Bachelor of Arts - Justice Political Philosophy And Law
McMaster University
Hamilton, ON06-2025
Skills
- Sales expertise
- Customer Relations
- Upselling
- Attention to details
- Written and oral communication skills
- Multi-tasking skill
Timeline
Hostess/Customer Service Representative
Hambrgr
09.2023 - 11.2023
Volunteer/Membership Consultant
Dermatology Club
09.2022 - 04.2024
Bachelor of Arts - Justice Political Philosophy And Law
McMaster University
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