Fiona Jessop
Terrance,BC
Summary
Experienced with retail store operations, focusing on security and efficiency. Utilizes leadership abilities to train and guide staff, fostering collaborative work environment. Knowledge of inventory management and customer service practices, ensuring smooth daily operations and high customer satisfaction.
Overview
40
40
years of professional experience
Work History
Full Time Key Holder
Dollarama Terrance BC-Terrance, BC
08.2018 - 06.2025
- Customer enquiries, stock, cleaning.
cashier.customer service
Sportchek
10.2014 - 04.2015
- Cash, customer service, customer enquiries, returns.
Customer Service Cashier
Walmart Canada
04.2007 - 09.2014
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and resolved issues promptly.
- Maintained accurate cash drawer, ensuring proper financial handling.
- Trained new team members on operational procedures and customer service standards.
Customer Service Desk Associate
Walmart, Terrance BC
08.2007 - 09.2014
- Handlin returns, customer concerns, purchase orders, ingoing and outgoing calls, management needs and assisting with the cash office, as required.
Seasonal Associate
Walmart, Terrance BC
04.2007 - 08.2007
- I was responsible for customer service as well as product knowledge and stock control and rotation.
Guest Service Attendant
Petro Canada-Hope, BC
11.2002 - 03.2006
- I was responsible for customer service, debit and credit card transactions, lottery sales as well as sore maintenance and stock rotation.
Guest Service Attendant
Petro Canada-Chilliwack, BC
04.2000 - 10.2002
- I was responsible for customer service, debit and credit card transactions, lottery sales as well as store maintenance and stock rotation.
Nanny
Mr & Mrs Michael Smirle-Summerland, BC
07.1985 - 11.1988
- I was responsible for the care of 2 children, including all the day to day general care as well as housekeeping and meal preparation.
Education
office environment. Everything
Sprott Shaw Community College
Chilliwack, BC10.1995
Diploma - undefined
WJ Mouat Senior secondary Shool
Abbotsford, BC06.1983
Skills
- I am a good organizer I am punctual, reliable, a quick learner, good at multi tasking, do well under pressure and am good at taking direction and applying these skills in a positive way
- Customer engagement
- Customer Care
- Customer service representative
- Customer Support
Languages
English
Timeline
Full Time Key Holder
Dollarama Terrance BC-Terrance, BC
08.2018 - 06.2025
cashier.customer service
Sportchek
10.2014 - 04.2015
Customer Service Desk Associate
Walmart, Terrance BC
08.2007 - 09.2014
Customer Service Cashier
Walmart Canada
04.2007 - 09.2014
Seasonal Associate
Walmart, Terrance BC
04.2007 - 08.2007
Guest Service Attendant
Petro Canada-Hope, BC
11.2002 - 03.2006
Guest Service Attendant
Petro Canada-Chilliwack, BC
04.2000 - 10.2002
Nanny
Mr & Mrs Michael Smirle-Summerland, BC
07.1985 - 11.1988
Diploma - undefined
WJ Mouat Senior secondary Shool
office environment. Everything
Sprott Shaw Community College