Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

FIONA FRANCIS

Vancouver

Summary

Responsible worker, proficient in handling money, restocking merchandise and helping customers. Offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance. Enthusiastic and eager to contribute to team success through hard work. Motivated to learn, grow and excel

Overview

3
3
years of professional experience
1
1
Certification

Work History

Ice Cream Scooper (Seasonal)

Rain Or Shine Ice Cream
04.2024 - 10.2024
  • Provided details on seasonal flavour availability, ice cream source, allergens, and specials.
  • Accurately operated cash register to process customer payments.
  • Provided exceptional customer care through active listening skills and addressing concerns promptly.

Sales Associate

Fanatics
08.2023 - 09.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Scooper (Seasonal)

Earnest Ice Cream
05.2023 - 09.2023
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Processed sales transactions for cash, debit, and credit purchases.

Receptionist

Cavell Gardens
08.2022 - 04.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.

Receptionist (Seasonal)

Club Pilates
06.2022 - 08.2022
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Kept accounts in balance and ran daily reports to verify totals.

Sales Associate (Seasonal)

Urban Outfitters
05.2021 - 10.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging

Education

University of British Columbia

Sir Winston Churchill Secondary

Skills

    Punctual

    Work task prioritization

    Problem solving

    Reliable

    Collaboration & Teamwork

    First Aid & CPR

    Positive attitude

    Communication

Certification

Head of Van Care Club & Dissection Club

Soccer - 9 years

Classical Dance - 6 years

Volunteer at Sunrise senior centre - 2 years

Social Media Manager for Empower now Ghana - 2 years


Timeline

Ice Cream Scooper (Seasonal)

Rain Or Shine Ice Cream
04.2024 - 10.2024

Sales Associate

Fanatics
08.2023 - 09.2024

Scooper (Seasonal)

Earnest Ice Cream
05.2023 - 09.2023

Receptionist

Cavell Gardens
08.2022 - 04.2023

Receptionist (Seasonal)

Club Pilates
06.2022 - 08.2022

Sales Associate (Seasonal)

Urban Outfitters
05.2021 - 10.2021

University of British Columbia

Sir Winston Churchill Secondary

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FIONA FRANCIS