Fiona Finnegan
Vancouver,BC
Summary
Motivated Clinical Supervisor with demonstrated understanding of services, programs and resources. Forward-thinking, resourceful and dedicated professional with excellent understanding of patient-focused care. Adept at working with nurses leaders and healthcare staff to improve patient care and outcomes. My focus has been on developing strong teams while serving as a positive role model. I am excited to leverage my background to take my next career step.
Overview
19
19
years of professional experience
Work History
Clinical Operations Supervisor
Vancouver Coastal Health
09.2022 - Current
- Assists in development, review and revision of standard operating policies and procedures in collaboration with management.
- Assists in staff development.
- Supervised clinical operations and administrative functions.
- Responded to crisis situations with calm and professional approach to optimize support.
- Assessed patients, determined needs and managed care.
- Facilitate hiring of qualified [Department Name] personnel by interview applicants and making recommendations for employment.
- Developed improvement plans to solve problems and improve lagging areas.
- Identified nurses' and staff training needs and devised training programs to close gaps.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Transition Services Nurse
Vancouver Coastal Health
05.2017 - 09.2022
- Communicated with clients and service providers to provide updates on work progress.
- Coordinated and monitored service activities to confirm work met all requirements.
- Initiated and facilitated referral processes, serving as liaison between current and prospective care providers and processing paperwork.
- Prepared and processed discharge paperwork and communicated effectively with patients and caregivers to understand next steps in care.
- Collaborated with transition team to assess status of primary care patients, scheduling follow-up visits and developing discharge plans.
- Coordinated with physicians and caregivers to establish and initiate follow-up contact in cases of concern for patient well-being following transition.
- Worked closely with nurses and social workers to provide transitional care for patients moving between care settings or from inpatient to outpatient treatment.
- Assessed patients to establish condition and monitor intervention outcomes, assessing impact on transition schedule.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Managed care from admission to discharge.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Educated family members and caregivers on patient care instructions.
Home Care Nurse/RN Case Manager
Vancouver Coastal Health
01.2007 - 09.2017
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Scheduled and coordinated medical appointments.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Assisted with end-of-life care.
- Administered medications in accordance with doctor's instructions.
- Provided direct personal care and administrative services to clients.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Documented vital statistics and coordinated with health care providers.
- Developed and implemented care plans for clients.
- Trained new staff members on best practices for home health care.
- Researched and recommended community resources to meet clients' needs.
Hemodialysis Nurse
Vancouver Coastal Health
01.2005 - 01.2007
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Advocated for and strived to protect health, safety, and rights of patient.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Monitored patient reactions after administering medications and IV therapies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
Education
No Degree - Nursing Science
University of Victoria
Victoria, BCAssociate Diploma in Nursing - Nursing
Langara College
Vancouver, BC09.2004
Skills
- Multidisciplinary Team Collaboration
- Process Improvements
- Nurse Education Program Development
- Patient Health Education
- Documentation Requirements
- Indirect Patient Care
- Recruitment
- Information Management
- Clinical Quality Improvement
- Patient Education
- Clinical Education
- Team Supervision
Languages
English
Native or Bilingual
Timeline
Clinical Operations Supervisor
Vancouver Coastal Health
09.2022 - Current
Transition Services Nurse
Vancouver Coastal Health
05.2017 - 09.2022
Home Care Nurse/RN Case Manager
Vancouver Coastal Health
01.2007 - 09.2017
Hemodialysis Nurse
Vancouver Coastal Health
01.2005 - 01.2007
No Degree - Nursing Science
University of Victoria
Associate Diploma in Nursing - Nursing
Langara College
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