Fiona Connolly
Etsy
San Francisco
2
Languages
2
years of professional experience
University student with 2+ years of customer service experience.
Offering excellent interpersonal skills and positive, upbeat attitude. Eager to learn and develop in fast-paced environment. Contributes to team-oriented setting and maintains high standard of cleanliness and organization.
Work History
Etsy Shop Owner
1 Year 6 Months- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues through proactive communication.
- Utilized social media platforms to promote the shop and engage with potential customers, driving traffic back to the store.
- Streamlined order processing procedures, reducing turnaround times significantly.
- Managed inventory for a streamlined shopping experience, ensuring stock levels were consistently maintained.
Animal Care Coordinator
2 Years 5 Months- Coordinated daily animal care schedules, ensuring optimal health and well-being of all animals.
- Managed adoption processes, facilitating smooth transitions for animals into permanent homes.
- Trained and supervised volunteers, fostering a supportive environment for efficient operations.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
Education
Bachelor of Science - Environmental Science
Skills
Sales expertise
Sales expertise
Sales expertise
Sales expertise
Sales expertise
Sales expertise
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Etsy Shop Owner
Etsy
12.2023 - 06.2025Read More
Animal Care Coordinator
Progressive Animal Welfare Society (PAWS)
01.2023 - 06.2025Read More
University of San Francisco
Bachelor of Science from Environmental Science
Read More