Finn Löffler
Victoria,BC
Summary
Experienced German Work & Traveler with a strong background in the hospitality sector. Solid foundation in adaptability, problem-solving, and exceptional customer service. Diverse hospitality background has sharpened empathy, attention to detail, and flexibility, enabling success in fast-paced and dynamic environments. Maintains a calm and composed demeanor under pressure, ensuring comfort and trust in all professional interactions. Strong communication skills, excellent organizational abilities, and dedicated commitment to delivering high-quality results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Agricultural Worker
Cassidy Farm
03.2025 - Current
- Carefully sowing seeds of various sizes into cell trays filled with nutrient-rich Sea Soil, ensuring precise distribution per cell. Covering, pressing and watering the seeds before placing them in the greenhouse for optimal germination.
- Operating a front-loader tractor to transport soil to the compost pile, ensuring a clean and sustainable farm environment.
- Using a forklift to efficiently relocate empty wooden pallets to their designated storage area.
- Assisting with various landscaping tasks to support farm operations.
- Expertly cut, sanded, and painted 64 wooden beams, then carefully assembled a sturdy and protective railing with a power drill and mesh to ensure safety from wildlife.
Restaurant Waiter
Haus Leipzig
01.2024 - 12.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Managed 8 tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Adhered to company guidelines and safety protocols for proper food handling and presentation.
- Inspected dishes and utensils for cleanliness.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Hotel Front Desk Agent
Pension Plagwitz
06.2023 - 12.2023
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Maintained strong relationships with guests, addressing concerns promptly and effectively to ensure repeat business.
- Collected room deposits, fees, and payments.
- Trained new front desk agents on policies and procedures, ensuring consistent execution of hotel standards.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Participated in regular staff meetings to share feedback from guests and suggest improvements for overall hotel operations.
- Reduced wait times during peak hours by quickly processing transactions and providing timely assistance to guests.
- Managed a high volume of incoming calls professionally while maintaining an exceptional level of customer service.
- Balanced daily cash drawer accurately, minimizing discrepancies and ensuring proper accounting procedures were followed.
- Leveraged knowledge of local attractions and amenities to provide tailored recommendations for guests, enhancing their overall stay experience.
- Collaborated with housekeeping and maintenance teams to maintain high standard of cleanliness in rooms and common areas.
- Maintained strict confidentiality regarding sensitive guest information as per company policy guidelines.
- Implemented marketing and promotional initiatives to increase occupancy.
Prep Cook
Hans Im Glück Leipzig
02.2023 - 05.2023
- Demonstrated strong multitasking abilities, managing 3 food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic and organized kitchen workspace by sweeping, mopping, and taking out trash.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Stocked inventory efficiently, enabling seamless transition between meal services.
- Trained and assisted new kitchen staff members.
- Contributed to menu development, incorporating seasonal ingredients for freshness and variety.
- Adapted quickly to menu changes, demonstrating flexibility and keen ability to learn new recipes.
Education
High School Diploma -
Johannes-Kepler-Gymnasium
Leipzig06.2024
Skills
- Responsible Beverage Service
- FOODSAFE Certification Level 1
- Service Excellence
- Order Processing
- Service quality
- Cash Transaction Processing
- Analytical Problem-Solving
- Beverage Expertise
- Attention to detail
- Food preparation
- Scheduling Management
- Phone and email etiquette
Languages
German
Native or Bilingual
English
Full Professional
French
Limited Working
Certification
- Serving It Right
- FOODSAFE Level 1
- Driver's License
Timeline
Agricultural Worker
Cassidy Farm
03.2025 - Current
Restaurant Waiter
Haus Leipzig
01.2024 - 12.2024
Hotel Front Desk Agent
Pension Plagwitz
06.2023 - 12.2023
Prep Cook
Hans Im Glück Leipzig
02.2023 - 05.2023
- Serving It Right
- FOODSAFE Level 1
- Driver's License
High School Diploma -
Johannes-Kepler-Gymnasium
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