I am a Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining and drink experiences.
Overview
5
5
years of professional experience
Work History
Service Team Member/ Bartender
Compass Group Inc.
10.2022 - Current
Improved customer satisfaction by providing timely and efficient service in a fast-paced environment.
Enhanced teamwork and communication among colleagues through regular collaboration and support.
Streamlined processes for order accuracy, resulting in reduced wait times and increased customer satisfaction.
Assisted in training new team members, ensuring adherence to company standards and policies.
Beverage Cart Server/Restaurant Waiter/Service Team Member/Main Bartender
Compass Group Inc.
04.2023 - 09.2023
Enhanced customer satisfaction by providing timely and efficient beverage service to golf course patrons.
Ensured inventory accuracy through diligent tracking of beverage cart stock levels and restocking as needed.
Maintained a clean and organized beverage cart, demonstrating professionalism and attention to detail.
Streamlined the ordering process by effectively communicating with customers about available beverages and promotions.
Clinical Student Nurse
Cape Breton University
11.2022 - 12.2022
Enhanced patient care by conducting thorough assessments and developing individualized care plans.
Improved patient outcomes through close collaboration with interdisciplinary healthcare teams.
Ensured accurate documentation of patient information, contributing to timely and appropriate treatments.
Increased patient satisfaction by providing compassionate and empathetic care during clinical rotations.
Care Team Assistant
QEII Medical Centre
04.2022 - 08.2022
Enhanced patient care by providing timely and accurate updates to medical staff regarding patient status.
Assisted nurses with daily tasks, streamlining workflows and improving overall efficiency in the care team.
Maintained a clean and safe environment for patients, ensuring optimal healing conditions.
Improved communication between care team members by diligently documenting patient information and progress notes.
Team Member
Tim Hortons
11.2018 - 08.2022
Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Bachelor of Science - General Science
Cape Breton University
Sydney, NS
04.2025
Skills
Strong Work Ethic
Patience and composure
Service recovery
Teamwork and Collaboration
Flexible Schedule
Customer Service
Safe Work Practices
First Aid Certified
Bar maintenance (Kegs, Taps, Fridges, Inventory etc
POS systems
Quick and efficient waiting services
Food running
Dishes
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Beverage Cart Server/Restaurant Waiter/Service Team Member/Main Bartender
Compass Group Inc.
04.2023 - 09.2023
Clinical Student Nurse
Cape Breton University
11.2022 - 12.2022
Service Team Member/ Bartender
Compass Group Inc.
10.2022 - Current
Care Team Assistant
QEII Medical Centre
04.2022 - 08.2022
Team Member
Tim Hortons
11.2018 - 08.2022
Bachelor of Science - General Science
Cape Breton University
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