TAEGYU KIM
Vancouver,BC
Summary
Proven to enhance customer satisfaction and sales at Twosome Place Coffee through expert beverage preparation and engaging guest interactions. Skilled in supply restocking and memorizing daily specials, demonstrating a blend of hard and soft skills that drive results. Achieved a high accuracy rate in order preparation, contributing to repeat business and positive customer relationships.
Overview
11
11
years of professional experience
Work History
Server
Sushi Garden Restaurant
01.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
Line Cook Supervisor
Damso
02.2018 - 01.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Busser
Miantiao Restaurant
01.2022 - 04.2022
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Sales Associate
UNIQLO
01.2018 - 12.2018
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Barista
Twosome Place Coffee
02.2015 - 03.2017
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Server
TGIF Fridays
02.2015 - 02.2017
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Staff
CGV Cinemas
01.2014 - 01.2017
- Established positive relationships with customers and other staff members.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
Education
Bachelor's Degree - Healthcare Management
Gachon University
Seoul03.2017
Skills
- Beverage Preparation
- Guest Engagement
- Supply Restocking
- Daily specials memorization
Languages
English
Professional Working
Visa status
Permanent Resident
Timeline
Server
Sushi Garden Restaurant
01.2023 - Current
Busser
Miantiao Restaurant
01.2022 - 04.2022
Line Cook Supervisor
Damso
02.2018 - 01.2023
Sales Associate
UNIQLO
01.2018 - 12.2018
Barista
Twosome Place Coffee
02.2015 - 03.2017
Server
TGIF Fridays
02.2015 - 02.2017
Staff
CGV Cinemas
01.2014 - 01.2017
Bachelor's Degree - Healthcare Management
Gachon University
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