Finch-oréal Cubahiro
Ottawa,ON
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Overview
10
10
years of professional experience
Work History
Aramark
Food Service Attendent
01.2024 - Current
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Delivered food to guest tables with timeliness and efficiency.
- Assisted customers with information regarding menu offerings and nutrition information.
- Utilized strong multitasking skills to manage multiple orders simultaneously, resulting in timely delivery of meals to customers.
- Implemented proper food storage techniques for maximum freshness and minimal waste.
- Enhanced customer satisfaction by providing timely and efficient food service.
- Developed strong rapport with guests through attentive listening, engaging conversation, and personalized recommendations based on their preferences.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Established loyal clientele through friendly interaction, memorable service experiences, and consistent delivery of excellent food quality.
- Managed food rotation activities, promptly discarding expired items.
- Resupplied napkins, cutlery, dishes and condiments on foodservice stations.
- Completed milkshakes and ice cream desserts for customers.
AQUAVIE
Warehouse Direct
06.2020 - 08.2023
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Reduced order processing times with meticulous attention to order picking and packaging.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Kiriri Garden
Housekeeping
03.2015 - 04.2016
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Responded to requests from patrons for linens and toiletries.
Education
High School Diploma -
Leadership University Burundi
Burundi07.2022
Bachelor of Science - Biological Sciences
Ecole Independante
Burundi09.2021
Skills
- Variance and risk analysis
- Helpdesk technical assistance
- Server deployment
- Profit and loss accountability
- Communication and presentation
- Client-focused service
- Inventory control procedures
- Excellent communication skills
- Customer service
- Strategic planning
- Results oriented
- Team player mentality
- Active listening
- Warehouse Organization
- Shipping and receiving
- Positive Attitude
- Friendly and Personable
- Customer Assistance
- Customer Service
Timeline
Aramark
Food Service Attendent
01.2024 - Current
AQUAVIE
Warehouse Direct
06.2020 - 08.2023
Kiriri Garden
Housekeeping
03.2015 - 04.2016
High School Diploma -
Leadership University Burundi
Bachelor of Science - Biological Sciences
Ecole Independante
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