Filmon Kidanemariam
Ottawa,Canada
Summary
Compassionate Client Care Worker with experience supporting youth and adults with complex needs in residential settings. Skilled in trauma-informed care, crisis intervention, and medication support. Strong team collaborator committed to providing respectful, person-centered care to improve client well-being.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Treatment Counselor
Walk Of Grace
Ottawa, ON
09.2025 - Current
- Provided person-centred treatment support to clients with developmental disabilities, mental health needs, and complex behavioural needs.
- Implemented individualized support plans, behaviour strategies, safety plans, and treatment goals to promote client stability and independence.
- Supported clients with emotional regulation, crisis de-escalation, conflict resolution, daily living skills, and community participation.
- Completed clear and professional documentation, including daily notes, behavioural observations, incident reports, and progress updates.
- Collaborated with supervisors, families, clinical teams, schools, day programs, and community partners to ensure consistent care and support.
Behaviour Mentor
Kids Kare Agency
Ottawa, Ontario
02.2025 - 09.2025
- Provide 24/7 support and supervision to youth with complex trauma histories, behavioral challenges, and emotional regulation needs in a residential treatment setting.
- Implement trauma-informed care and therapeutic strategies including Collaborative Problem Solving (CPS), Applied Behavior Analysis (ABA), and crisis prevention/intervention techniques.
- Support youth in daily living activities such as hygiene, meal prep, medication supervision, transportation, and personal goal setting.
- Respond to escalations and crises using CPI strategies, ensuring the physical and emotional safety of all residents and staff.
Behavioural Counsellor
Bairn Croft Residential Services Inc.
Ottawa, ON
02.2021 - 04.2025
- Conducted assessments of individuals to identify behavioral issues and develop treatment plans.
- Monitored progress of individuals and adjusted interventions as needed.
- Administered and documented psychotropic and non-psychotropic medications as per care plans and under supervision, ensuring safe handling, accurate dosing, and adherence to medication schedules.
- Supported clients with medication reminders, hygiene routines, and life skills development in accordance with individualized care plans.
- Collaborated with clinical teams (nurses, behavior therapists, caseworkers) to implement consistent, high-quality care.
- Maintained accurate and confidential documentation of care activities, behavioral incidents, and progress.
- Supported clients with dual diagnoses, mental health disorders, and high-risk behaviors, using non-judgmental, trauma-informed care.approaches.
Personal Support Worker Assistance
Billings Lodge Retirement Community
Ottawa, ON
02.2020 - 10.2021
- Kept clients' homes clean, safe and sanitized at optimal levels.
- Supported social needs through regular activities, events and appointments.
- Managed clients' medication and basic treatments for wide-ranging medical conditions.
- Shopped for clients' food and personal needs at area stores and accompanied clients into establishments.
- Checked on residents multiple times throughout shift.
- Monitored progress of individuals and adjusted interventions as needed.
Education
Associate of Science - Personal Support Worker
Algonquin College
Ottawa01-2026
Associate of Science - Social Work And Social Policy
University Of Liverpool
Liverpool, England06-2018
Skills
- Trauma-Informed Care
- Crisis Prevention & Intervention (CPI/NVCI)
- Behavioral Support & De-escalation
- Psychotropic & Non-Psychotropic Medication Assistance
- Personal Care & Daily Living Support
- Team Collaboration & Documentation
- Non-Judgmental Communication
- Dual Diagnosis & Mental Health Support
Certification
- Crisis Prevention & Intervention
- First Aid and CPR
Timeline
Treatment Counselor
Walk Of Grace
09.2025 - Current
Behaviour Mentor
Kids Kare Agency
02.2025 - 09.2025
Behavioural Counsellor
Bairn Croft Residential Services Inc.
02.2021 - 04.2025
Personal Support Worker Assistance
Billings Lodge Retirement Community
02.2020 - 10.2021
Associate of Science - Personal Support Worker
Algonquin College
Associate of Science - Social Work And Social Policy
University Of Liverpool