FILMON GILAY
Ottawa,ON
Summary
Reliable and hardworking professional with hands-on experience in customer service, food service, grocery operations, cleaning, food delivery, and general labour. PSW graduate with strong interpersonal skills, a safety-focused attitude, and the ability to work independently or as part of a team. Comfortable with physically demanding work, stocking and organizing products, maintaining clean work areas, following procedures, and providing dependable service. Adaptable and ready to contribute in healthcare, customer service, warehouse, cleaning, delivery, retail, or general labour roles.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Additional Experience — Cleaning, Food Delivery & General Labour
- Commercial and residential cleaning, including cleaning, sanitizing, organizing, and maintaining work areas.
- Food delivery experience with a focus on safe handling, timely service, and customer communication.
- Basic construction and general maintenance knowledge; comfortable using common hand tools and performing practical tasks.
- Able to perform warehouse-style work including lifting, moving, sorting, organizing, stocking, and maintaining inventory areas.
Team Member
Tim Hortons
01.2024 - Current
- Provide friendly and efficient customer service in a fast-paced environment.
- Prepare and serve food and beverages while following food-safety and cleanliness procedures.
- Operate and maintain coffee, beverage, and other food-service equipment.
- Handle cash and point-of-sale transactions accurately.
- Restock supplies, maintain organized work areas, and support daily store operations.
- Work effectively during busy periods while maintaining quality and professionalism.
Grocery Clerk
Sobeys
01.2024 - Current
- Stock, rotate, organize, and replenish grocery products while maintaining an orderly department.
- Assist customers with product locations and general inquiries.
- Check product condition, maintain clean shelves, and follow store safety procedures.
- Move and handle merchandise safely and efficiently.
- Work cooperatively with team members to complete daily department tasks.
Education
Personal Support Worker (PSW) -
Algonquin Career Academy
Ottawa, ONSkills
- Customer service & communication
- Grocery stocking & merchandising
- Warehouse & general labour
- Food delivery & route/time management
- Teamwork & reliability
- Ability to work independently
- Food preparation & food safety
- Cleaning & sanitation
- Basic construction & hand-tool knowledge
- Safe lifting, moving & organization
- Time management & attention to detail
- Adaptable to fast-paced environments
Languages
English
Certification
Smart Serve — Ontario, Basic Life Support CPR Level C with AED — Holmes Safety Training (completed 2025; renewal recommended)
Section name
References available upon request.
Timeline
Team Member
Tim Hortons
01.2024 - Current
Grocery Clerk
Sobeys
01.2024 - Current
Additional Experience — Cleaning, Food Delivery & General Labour
Personal Support Worker (PSW) -
Algonquin Career Academy