Filmon Angosom Gebreslasie
Montreal,QC
Summary
Proven track record in enhancing customer satisfaction and operational efficiency, notably with Dominos Pizza. Excelled in safe driving and route planning, alongside superior customer service skills. Demonstrated ability to manage transactions accurately and improve delivery times through effective local route knowledge. Collaborated effectively with teams to boost overall service quality.
Overview
1
1
year of professional experience
Work History
Dominos Pizza Delivery
Dominos Pizza
09.2023 - 05.2024
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
- Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
Security Officer
Alfiid
06.2023 - 02.2024
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Cleaner Supervisor
Alfid
03.2023 - 06.2023
- Ensured consistent high-quality service by conducting regular inspections of completed work areas.
- Collaborated with other supervisors to develop best practices and share knowledge across teams for continuous improvement efforts.
- Provided clear expectations for staff behavior and performance standards while maintaining open lines of communication regarding any concerns or suggestions they had about improving their work environment.
Education
Mathematics And Statistics - Maths And Statistics
International University of East Africa
Kampala UgandaMathematics And Statistics - Maths
Concordia University
Montreal, QCNo Degree - French Courses
Centre Saint Paul
Montreal Quebec 2025
Diploma in Starting A Buiness - Diploma
Buisness School of Montreal
01.2024
Post Secondary - Mathematical Sciences
New Castle High School
Kampala Uganda11.2020
High School Diploma -
Newcastle High School
Kampala Uganada09.2018
Skills
- Customer Service
- Money Handling
- Memory Skills
- Efficient Delivery
- Local routes understanding
- Safe Driving
- Route Planning
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Dominos Pizza Delivery
Dominos Pizza
09.2023 - 05.2024
Security Officer
Alfiid
06.2023 - 02.2024
Cleaner Supervisor
Alfid
03.2023 - 06.2023
Mathematics And Statistics - Maths And Statistics
International University of East Africa
Mathematics And Statistics - Maths
Concordia University
No Degree - French Courses
Centre Saint Paul
Diploma in Starting A Buiness - Diploma
Buisness School of Montreal
Post Secondary - Mathematical Sciences
New Castle High School
High School Diploma -
Newcastle High School
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