Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kitchener,ON

Summary

With a proven track record at Doon Village Retirement Resident, I excel in delivering compassionate emotional support and personal hygiene assistance, enhancing the quality of life for clients. Skilled in dementia care and housekeeping, my approach boosts client wellness and satisfaction, reflecting a strong commitment to patient care and environmental upkeep.

Experienced support worker prepared for a role in personal assistance. Skilled in providing compassionate care, managing daily tasks, and ensuring clients' well-being. Strong focus on team collaboration, adaptability, and achieving results. Reliable and capable of responding to changing needs, with expertise in communication, problem-solving, and empathy.

Compassionate [Desired Position] with a background in providing essential care and support to individuals in need. Proven ability to assist with daily activities and foster a safe and comfortable environment. Demonstrated skills in patient care and effective communication. Compassionate [Desired Position] with a background in providing essential care and support to individuals in need. Proven ability to assist with daily activities and foster a safe and comfortable environment. Demonstrated skills in patient care and effective communication.

Overview

18
18
years of professional experience

Work History

Personal Support Worker

Doon Village Retirement Resident
07.2022 - Current
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Documented vitals, behaviors, and medications in client medical records.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Personal Support Worker

Ina Grafton Gage Home
03.2020 - 03.2022
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Documented vitals, behaviors, and medications in client medical records.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted with daily living activities, running errands, and household chores.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Housekeeper

Armak Company
02.2015 - 03.2020
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Changed bed linens and collected soiled linens for cleaning.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Adhered to professional house cleaning checklist.

Placement Student

Metta Lifestyle
03.2019 - 06.2019
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
  • Assisted with meal preparation according to dietary restrictions, promoting healthy eating habits among patients.
  • Provided respite care for family members, allowing them necessary breaks from caregiving responsibilities while ensuring continuous support for their loved ones.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Secretary

Rama Company
09.2006 - 06.2010
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Entered data into system and updated customer contacts with information to keep records current.

Education

CPR

Doon Village
Kitchener, ON
05-2023

Food Handling

Pharma Medical College
Toronto, ON
11-2019

Personal Support

Pharma Medical College Certificate
Toronto, ON
09-2019

High School Diploma -

Yekatiti 12
Ethiopia
08-1999

Skills

  • Mobility assistance
  • Dementia care
  • Personal hygiene assistance
  • Emotional support
  • Patient care
  • Palliative care
  • Housekeeping tasks
  • Meal preparation
  • Meal planning

Languages

English
Native or Bilingual

Timeline

Personal Support Worker

Doon Village Retirement Resident
07.2022 - Current

Personal Support Worker

Ina Grafton Gage Home
03.2020 - 03.2022

Placement Student

Metta Lifestyle
03.2019 - 06.2019

Housekeeper

Armak Company
02.2015 - 03.2020

Secretary

Rama Company
09.2006 - 06.2010

CPR

Doon Village

Food Handling

Pharma Medical College

Personal Support

Pharma Medical College Certificate

High School Diploma -

Yekatiti 12
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