Fidelis Iluobe

VDT COMMUNICATIONS NIGERIA LTD

Ikeja, Lagos

02.2015 - Current

Ensured compliance with company policies and procedures throughout the team.
Manage Microwave radio installation to company's standard
Manage network integration from all Client sites.
Monitoring network performance and troubleshooting of wireless projects
Implementation and Integration of Transmission E1 cross/connection
Ensure Proper survey of installation is done using all required software
Perform radio and transmission antenna systems integrity test
Maintained and expanded vendor relationships through amicable and
beneficial interactions with network carriers .
Manage network integration from all Client sites
Collaborated with other departments to develop effective solutions that meet customer needs.
Monitored team performance against targets, taking corrective action where necessary.
Delegated tasks appropriately according to individual skill sets.
Provided support to junior staff during peak periods of workloads.
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Resolved escalated customer complaints or queries promptly and efficiently.
Assisted the manager in setting achievable goals for the team while monitoring progress towards them.