FIDELIS MUNAVU
Coto De Caza
Summary
Senior Engineering Manager with 15+ years of experience in Engineering Product Support, Engineering Integration, Innovation Portfolio Management, Technical Customer Support, Manufacturing/Operations Engineering, Product Development, Product Qualification, and Product Certification. Proven track record of leading cross-functional teams throughout the product lifecycle including Design, Development, Qualification, Certification, Manufacturing, Delivery, Field Service Support, and Service Engineering, at all levels.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Manager, Engineering Integration
The Boeing Company
09.2022 - 01.2025
- Co-led the successful development and deployment of Boeing Communication System on Salesforce Platform
- Grew and developed the Division Engineering Team through Knowledge Management and Technical Excellence Initiatives
- Defined and developed the Division Quality Management System Strategy, and implemented the plan
- Led Workforce Development Strategy for the Division
- Led the Lean and Quality Management System Teams for the Division
- Key Results: Successful migration of obsolete tool to new platform
- Development of Assessment Methodology for Skill Growth
Customer Support Integration Manager
The Boeing Company
01.2022 - 08.2022
- Responsible for setting up Technical Project Management Team
- Responsible for setting up Division Lead Practitioner Organization
- Curated and prioritized Division Innovation Portfolio
- Led Quality Management System Deployment Team
- Key Results: Developed Capability and Technology Roadmap
- Optimized Resource Deployment to Key Technical Roadmap
Payloads Systems Service Engineering Manager
The Boeing Company
01.2021 - 12.2021
- Led the coordination and response of out-of-production and in-production fleet service requests for part 25 non-TSO interiors furnishings and commodities, project management of fleet issues, and implementation of in-service design solutions
- Ensured that all out-of-production and in-production Boeing fleet have technical and engineering payloads support to keep their airplanes in-service
- Responsible for maintaining and improving long-term relationships with design engineering, stress resources, and suppliers
- Supervised and managed 17 Service Engineers
- Key Results: Implementation of New Design for In-service Lavatory Threshold Corrosion
- Improved Service Response Times
Customer Support Innovation and Transformation Manager
The Boeing Company
01.2020 - 12.2020
- Led Predictive and Real Time Reactive Agile Portfolio Trains
- Led development and implementation of Agile processes within Customer Support
- Developed train backlog and strategized on Global Industrial Champion goals, backlog, and measures
- Key Results: Realigned Portfolio Leadership to involve Business Unit Leadership
- Raised awareness of Agile Methodology within Division
Field Service and Leasing Regional Manager
The Boeing Company
08.2017 - 12.2019
- Managed technical relationships between Boeing and Dublin-based, as well as world-wide (Singapore, Hong Kong, Tokyo, Dubai, Beijing, Shanghai) leasing customers
- Managed Europe Field Service Representatives and Associates in Germany, Iceland, Ireland, Israel, Luxembourg, Zurich, and UK (Leeds)
- Provided technical dispatch and ongoing support to Austrian, Cargolux, EI AI, IcelandAir, Jet2.com, Lufthansa, Ryanair, and Swiss
- Key Results: Consolidation of Worldwide Leasing Support within one organization
- Improvement of Dispatch Reliability within the region
Field Service Regional Manager
The Boeing Company
01.2014 - 08.2017
- Managed Sub-Saharan Africa Field Service Representatives and Associates in Kenya, Ethiopia, Angola, South Africa, and Reunion
- Provided technical dispatch, entry-into-service, and ongoing support to Kenya Airways, Ethiopian Airlines, Comair, TAAG, and Air Austral
- Key Results: Successful Entry-Into Service of 787 to customers in the region
- Improvement of Dispatch Reliability within the region
Senior Manager Operations - 777
The Boeing Company
01.2011 - 12.2013
- Supervised and managed Support Cell Managers, Employee Involvement Core Team (Team size ~ 45)
- Responsible for response and resolution of manufacturing issues for 777 production line (Structures and Final Assembly)
- Responsible for 777 Operations Daily Management System Initiatives
- Maintained and enhanced relationships between and among manufacturing and support organizations
- Key Results: Implementation of Daily Management System in 777 Factory
- Improvement of Response and Resolution Times for Factory Issues
Engineering Manager (Lavatory and Emergency Equipment)
The Boeing Company
06.2009 - 12.2010
- Led lavatory and emergency equipment team ensuring successful product development of interiors furnishings and lavatories including authoring of test plans, review of qualification test results, execution of certification tests , review and submission of certification test reports to ensure timely delivery and adherence to specifications.
- Ensured that designs adhered to and were in compliance with Part 25 non-TSO FARs
- Optimized resource allocation, effectively managing budgets and manpower for multiple simultaneous projects.
- Checked design compliance with product specifications and standards requirements.
Engineering Manager (Workshare & Certification Manager)
The Boeing Company
07.2007 - 05.2009
- Responsible for short and long term planning for Work-share, Drafting Taskforce and Certification Process Improvement Team
- Supervised and managed 17 Engineers, Technical Designers and Project Managers
- Implemented Lean, Quality and Process Improvement initiatives for Work-share, Drafting Taskforce and Certification Process Improvement Team
- Responsible for maintaining and improving long-term relationships with engineering and drafting suppliers (Boeing Design Center, Tata, Infosys, InfoTech)
Technical Project Engineer
The Boeing Company
10.2005 - 06.2007
- Led the design, qualification and certification of Electric Power Window Shades for the 777 Emirates First and Business Class
Education
MBA -
University of Washington
Seattle, WA06.2011
Master of Engineering - Manufacturing
University of Michigan, College of Engineering
Ann Arbor, MI08.2005
Industrial and Operations Engineering - undefined
University of Michigan, College of Engineering
Ann Arbor, MI04.2000
Mathematics and Physics - undefined
Kalamazoo College
Kalamazoo, MI12.1999
Skills
- Team leadership
- Production oversight
- Process optimization
- Agile project management
- Process flow analysis
- Process optimization
- Six Sigma methodology
- Customer Support
- Field service management
- Quality assurance management
- Product design expertise
- Certification process management
- Engineering leadership
- Lean production techniques
- Strategic innovation management
Certification
- Six Sigma Black Belt
- Diploma In Aviation Leasing and Finance
- Aerospace Industry Manufacturing Seminar
- Japan Lean Study Mission - Shingijutsu Global Consulting
Timeline
Senior Manager, Engineering Integration
The Boeing Company
09.2022 - 01.2025
Customer Support Integration Manager
The Boeing Company
01.2022 - 08.2022
Payloads Systems Service Engineering Manager
The Boeing Company
01.2021 - 12.2021
Customer Support Innovation and Transformation Manager
The Boeing Company
01.2020 - 12.2020
Field Service and Leasing Regional Manager
The Boeing Company
08.2017 - 12.2019
Field Service Regional Manager
The Boeing Company
01.2014 - 08.2017
Senior Manager Operations - 777
The Boeing Company
01.2011 - 12.2013
Engineering Manager (Lavatory and Emergency Equipment)
The Boeing Company
06.2009 - 12.2010
Engineering Manager (Workshare & Certification Manager)
The Boeing Company
07.2007 - 05.2009
Technical Project Engineer
The Boeing Company
10.2005 - 06.2007
Master of Engineering - Manufacturing
University of Michigan, College of Engineering
Industrial and Operations Engineering - undefined
University of Michigan, College of Engineering
Mathematics and Physics - undefined
Kalamazoo College
MBA -
University of Washington