Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fidelis Aghedo-Samuel

Montreal,QC

Summary

Dynamic and results-driven professional with extensive experience at Raritan Pharmaceutical Inc. Skilled in inventory management and conflict resolution, I successfully implemented systems that streamlined operations and enhanced customer satisfaction. Proven ability to lead teams and manage shipping coordination, ensuring timely order fulfillment and exceptional service.

Highly organized Assistant Warehouse Supervisor with relevant experience in managing warehouse operations, including inventory control, order fulfillment, and shipping. Strong skills in team leadership and problem-solving are coupled with an ability to streamline processes for improved efficiency. Previous roles have shown significant improvement in reducing order processing times and maintaining optimal stock levels.

Resourceful professional in workforce supervision recognized for high productivity and efficient task completion. Possess strong capabilities in team leadership, operational workflow optimization, and conflict resolution. Excel in communication, problem-solving, and adaptability to ensure smooth operations and team cohesion. Committed to elevating workplace standards through proactive management and employee engagement.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

15
15
years of professional experience

Work History

Assistant Warehouse Supervisor

Raritan Pharmaceutical inc.
New Jersey
03.2017 - 07.2018
  • Worked closely with other departments such as sales, purchasing, and accounting on various projects.
  • Verified incoming merchandise against purchase orders for accuracy prior to stocking shelves.
  • Implemented inventory management systems to streamline operations and reduce costs..
  • Checking goods received and inputting data on the system.
  • Reviewed order requests, planned shipments, and managed shipment schedules.
  • Resolved customer service inquiries in a timely manner while providing excellent customer service.
  • Operated forklifts to fill or empty overhead spaces.
  • Checked loaded materials compared to work orders for correctness.

Sales Associate

Nestle Nigeria
Agbara Industrial Estate
01.2004 - 10.2008
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Processed transactions using a point-of-sale system.
  • Upsold additional items based on customer interests and needs.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Greeted customers and provided exceptional customer service.
  • Developed promotional strategies to increase sales volume.
  • Handled customer complaints in a professional manner.
  • Assisted customers with product selection, sizing and styling.

Education

Some College (No Degree) - Computer Science

Wireless Institute
Cairo Egypt

Skills

  • Inventory management
  • Data entry
  • Forklift operation
  • Shipping coordination
  • Customer service
  • Conflict resolution
  • Team leadership
  • Communication skills
  • Time management
  • Order fulfillment
  • Warehouse safety
  • Facility security
  • Order picking and processing
  • Interpersonal relationships
  • Problem-solving
  • Supplies inventory
  • Database management

Timeline

Assistant Warehouse Supervisor

Raritan Pharmaceutical inc.
03.2017 - 07.2018

Sales Associate

Nestle Nigeria
01.2004 - 10.2008

Some College (No Degree) - Computer Science

Wireless Institute
Fidelis Aghedo-Samuel