FIDELIA OBUBA

• Grew the branch's balance sheet from N5.6billion (USD$13.4million) to its current position of N13.3billion (USD$31.9million) in the space of ten months
• Achieved my region’s highest Profit Before Tax (PBT) of over 160% year to date
• Took over the branch with a loss making PBT of N15million (USD$36,000) negative, but currently running profitably on a monthly PBT of about N20m (USD$48,000) to N25m (USD$60,000)
• Provided structured financing for manufacturing companies in the Fast-Moving Consumer Goods (FMCGs) sector to the tune of N2billion+ (USD$4.7million+)
• Effectively delivered the bank's daily, weekly and monthly investment banking target through financial intermediation, advisory, investment services
• Offered financial advice, funds arrangement, and documentation of same from time to time
• Won key accounts in the business district and provided advisory services for trade / forex related transactions and investments
• Investigate / proffered available investment opportunities to determine compatibility with clients’ financial plans
• Make the best investment planning and strategies to achieve the financial goals of my customers and the bank
• Monitor the financial market and trends to make financial decisions
• Increased the branch's customer base with referrals gotten from my satisfied customers as a result of my quintessential customer service delivery
• Analyze financial information obtained from clients to determine strategies for meeting clients' financial objectives
• Managed the total branch staff of 40 individuals.
• Maintained open and ongoing communication with clients to meet needs and expectations.
• Established new customer accounts using negotiation and sales closing abilities.
• Determined business development opportunities and implemented effective strategy for client acquisition.
• Developed short-term and long-term vision and strategy to achieve targeted sales objectives.

• Increased the business office’s balance sheet portfolio from ₦2.1billion (USD$5million+) to ₦3.5billion (USD$8.4million) from March 1st, 2018, and its profitability from ₦2.5million (USD$6,000) to ₦8million (USD$19,200) monthly
• Actively identified market segments and target customers in the business environment
• Aggressive prospecting of new customers and strengthening existing ones with the view of achieving nil attrition
• Deploying of e-payment solutions to old and newly acquired merchant and management of high-net-worth corporates, individual, and retail accounts
• Monitoring the financial market and trends to make financial decisions
• Effectively delivered the bank's daily, weekly and monthly investment banking, assets and liability targets
• Communicated client priorities, delivering presence and business objectives.
• Gained product knowledge to assist team members with structuring customer purchase, closing and delivery.
• Translated customer needs into operational plan to fulfill projects with right resources.
• Maximized business growth by driving high adoption and usage of marketing platform.
• Utilized matrixed system to present customers with buying options, achieving targeted sales goals.

• Increased the branch balance sheet size from ₦ 1.7Billion in July 2015 to ₦ 4Billion in December 2018
• Achieved a substantial growth in revenue from ₦ 24Million in 2015 to ₦ 78Million in 2017, gained over 100% budget increased by the end of the year 2017
• Responsible for turning around the branch's performance, took over a profit/contribution size of ₦ 2Million monthly, but later ran on a profit between ₦ 8Million to ₦ 11.5Million monthly
• Reviewed and accessed credit applications for corporate/commercial lending of ₦ 1+Billion on transactions across a variety of industries including services, travel agencies, trade customers, and manufacturing sectors
• Responsible for the development of overall business strategies to grow the business of the location in other to increase consistency in the branch profitability.

• Relationship management for high-net-worth corporate, individuals, and retail customers
• Driving E-banking, Western Union, Money Gram activities to boost income generated by the bank
• Reviewed financial and quantitative targets for business development with respect to profitability target and relationship target (new accounts and reactivation of dormant account)
• Deepened the existing relationships with top customers and captured about 80% of their businesses.

• Cross sold and offered financial advisory to existing elite customers
• Explained advantages and disadvantages of available financial products to customers to maximize satisfaction.
• Promoted business to increase customer base and grow revenue.
• Interviewed clients to determine income, expenses, financial objectives and risk tolerance in order to develop successful financial plans.
• Offered diversified set of solutions and full scope of investment products and services to meet clients' best interests.
• Responsible for opening accounts, reactivation of inactive accounts and proper filing of document.
• Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.
• Consulted with clients to assess and meet short- and long-term financial goal.
• Provided ethical, objective and holistic financial planning advice to clients.
• Developed and expanded financial planning relationships with customers through loyal and dedicated service.