Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fidel Marzouk

Port Coquitlam,British Columbia

Summary


Professional with experience in managing operations. Strong focus on achieving results. Demonstrated ability to adapt to changing needs and priorities. Skilled in project management, logistics, and team leadership. Known for reliability and effective communication.

Overview

11
11
years of professional experience

Work History

Field Manager

Kontur Geotechnical Consultants Inc.
12.2024 - Current
  • Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
  • Performed quality control inspections on phases of field operations.
  • Enhanced team productivity by implementing efficient scheduling and resource allocation strategies.
  • Established strong relationships with clients, suppliers, and contractors to facilitate smooth project progressions.
  • Facilitated field operations through supervision and direction of field personnel.
  • Monitored daily site activities to mitigate risks associated with construction projects while maintaining compliance with regulatory requirements.
  • Coordinated and scheduled field personnel to cover operations throughout assigned regional area.
  • Proactively identified areas for improvement within the field management realm, resulting in continuous growth and adaptability to evolving industry demands.
  • Collaborated with multiple departments to meet operational deadlines.
  • Improved customer satisfaction by effectively addressing concerns and providing prompt resolutions.
  • Predicted and resolved operational bottlenecks, supply and tool shortages.
  • Oversaw successful completion of numerous field projects, maintaining strict adherence to timelines and specifications.

Construction Materials Technician

Kontur Geotechnicial Consultants Inc.
04.2023 - 12.2024

Customer Service Representative

Bank of Montreal
01.2017 - 01.2022
  • Processed various personal and business transactions while adhering to strict financial regulations
  • Managed and balanced the vault, safety deposit boxes, and cash/check transactions
  • Assisted clients with credit applications, following up to ensure satisfaction
  • Played a key role in training and mentoring new tellers

Shift & Inventory Manager

McDonald's
01.2014 - 01.2017
  • Oversaw inventory and ordering processes to ensure smooth store operations
  • Positioned and managed crew to enhance customer service and operational efficiency
  • Set and motivated staff to achieve daily targets and goals
  • Compiled operational data into reports for management review

Education

Bachelor of Arts - Economics, Minor in Business Administration

Simon Fraser University
05-2023

Skills

  • Strong problem-solving abilities with a desire for continuous skill development
  • Quick learner in new programs, operating software, and equipment
  • Excellent communication skills, adaptable in both independent and team settings
  • Staff management
  • Proficient in Microsoft Office Suite (Word, PowerPoint, Excel)
  • Open to obtaining necessary certifications for professional growth
  • Project coordination
  • Field operations
  • Inventory management
  • Administration and reporting
  • Schedule coordination
  • Resource allocation

Languages

English
Native or Bilingual

Timeline

Field Manager

Kontur Geotechnical Consultants Inc.
12.2024 - Current

Construction Materials Technician

Kontur Geotechnicial Consultants Inc.
04.2023 - 12.2024

Customer Service Representative

Bank of Montreal
01.2017 - 01.2022

Shift & Inventory Manager

McDonald's
01.2014 - 01.2017

Bachelor of Arts - Economics, Minor in Business Administration

Simon Fraser University

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Fidel Marzouk