Fidel Gongora
Ottawa,NL
Summary
Proactive Business Owner with extensive experience in managing day-to-day operations, client relationships, and project management. Skilled in estimating costs, sourcing subcontractors, and ensuring compliance with all code requirements. Bringing strong leadership and communication skills to drive efficiency and client satisfaction in new opportunities.
Overview
15
15
years of professional experience
Work History
Owner
Urban Home Design & Custom Kitchens
04.2017 - 04.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions for their specific project.
- Skilled in estimating materials, staffing, and equipment costs, including securing permits; preparing and trying to complete work within budget; assigning time-frame for each stage of work.
- Assessed the project and layout specifications, cost estimates, and timeline.
- Installation of construction materials such as kitchen cabinetry, vanities, insulation, flooring, drywall, plumbing, etc.
- Sourced and vetted subcontractors to provide necessary services.
- Provided all necessary materials ensuring quality and price point are as promised.
- Ensured that all inspections are scheduled and conducted in a timely fashion.
- Instructed new workers on handling project specifications according to project plans.
- Worked to maintain project budget, communicating status to the client regularly.
- Minimized waste and maximize efficiency to reduce costs.
- Demonstrated a vast general knowledge of construction best practices.
- Maintained up-to-date knowledge of all code requirements; meet or exceed all local code requirements.
- Oversaw daily operations, working alongside plumbers, electricians, tile setters and hvac technicians ensuring all tasks were completed accurately and efficiently.
Distribution Center Manager
Beddington's Bed & Bath
11.2010 - 05.2016
- Optimized space utilization within the warehouse using data-driven analysis techniques for efficient storage of inventory items.
- Immediately addressed logistical issues and applied remediation techniques.
- Implemented safety guidelines for warehouse and trained employees on applicable policies.
- Coordinated with suppliers to maintain optimal levels of stock, reducing costs and avoiding stockouts.
- Mentored team members, leading to increased productivity and job satisfaction among staff.
- Created and maintained a positive work environment, promoting strong teamwork and employee engagement.
- Directed facility maintenance efforts, ensuring equipment was properly serviced and operational at all times.
- Established cross-training programs for employees, fostering a flexible workforce able to adapt to changing business needs quickly.
- Increased distribution center efficiency by streamlining workflows and optimizing staff scheduling.
- Supervised team of 12 to 30 full time employees, overseeing all activities for 18,000 square foot warehouse.
- Managed both inbound and outbound deliveries to verify orders were picked and shipped on time or swiftly and correctly placed into inventory.
- Developed strong relationships with transportation partners to ensure on-time delivery and cost-effective shipping solutions.
- Spearheaded recruitment efforts for the Distribution Center team, selecting highly skilled candidates who contributed positively towards achieving company goals.
- Conducted regular audits of inventory, identifying discrepancies and implementing corrective actions as needed.
- Reduced order processing times with the implementation of a new inventory management system.
- Managed daily operations, ensuring accuracy and timeliness of all shipments to 13 stores located in Ottawa and Toronto.
- Organized records of vehicles, schedules and completed orders.
Owner
Centertown Paint
01.2009 - 03.2013
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
- Monitored daily cash discrepancies, inventory shrinkage.
Education
Security And Alarms
Algonquin College
Ottawa, None06-1990
High School Diploma -
Merivale High School
Ottawa 07-1989
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Staff hiring
- Purchasing and planning
- Inventory Management
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Owner
Urban Home Design & Custom Kitchens
04.2017 - 04.2024
Distribution Center Manager
Beddington's Bed & Bath
11.2010 - 05.2016
Owner
Centertown Paint
01.2009 - 03.2013
Security And Alarms
Algonquin College
High School Diploma -
Merivale High School
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