Fidan Nuraliyeva
Pet Groomer
Vancouver
Summary
Responsible animal caretaker skilled in bathing, grooming and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certificate
Work History
Dog Daycare Attendant
The Urban Puppy Shop
Vancouver, BC
11.2022 - 05.2023
- Enhanced customer satisfaction by maintaining clean, safe, and comfortable environment for dogs during their stay. Regularly sanitizing dog spaces and equipment to maintain healthy environment.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs. Reduced risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs. Facilitated integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
- Provided excellent care to dogs with special needs, ensuring they received proper medication and attention. Ensured timely feeding schedules were maintained for all dogs within facility according to owner-provided instructions.
- Promoted physical activity in pets by leading daily exercise routines tailored to individual fitness levels and energy requirements.
- Trained animals in behavioral compliance or other special routines or commands. Washed, trimmed, and brushed animals to maintain good grooming standards.
Cat Shelter Volunteer | Isolation Room
Meow Charity Foundation
02.2022 - 06.2022
- Gained excellent knowledge of animal behaviors and ability to take care of animals with special needs.
- Exceeded goals through effective task prioritization and great work ethic.
- Prepared variety of different written communications, reports and documents.
- Worked with veterinary and senior staff to understand needs and provide comprehensive help.
Retail Sales Associate
Meow Charity Foundation Thrift shop
3 2021 - 7 2022
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales. Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered questions about store policies and concerns to support positive customer experiences.
- Actively promoted store on social media, took new product images, and posted items for sale.
Clinic Worker
Kerby Centre Assembly
01.2021 - 04.2021
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Worked with elderly customers to understand needs and provide excellent service.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Help Desk Representative
Hill Hurst Sunnyside Community Association
02.2021 - 05.2021
- Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
- Kept reception area clean and neat to give visitors positive first impression.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Warehouse Helper
Calgary Food Bank
01.2021 - 05.2021
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Loaded, unloaded and moved material to and from storage and production areas. Packed and wrapped items by hand and with wrapping machines. Built loads with freight tools to prepare trailers for departure.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors. Checked packages and merchandise for damage and notified vendors.
Volunteer Supervisor
Baku Shopping Festival
05.2018 - 05.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Identified individual employee's unique work styles and adapted management methods.
Customer Service Associate
Azerbaijani Service and Assessment Network (ASAN)
01.2016 - 01.2017
- Conferred with customers about concerns with ASAN's services to resolve problems and increase customer satisfaction. Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.Maintained accurate and current customer account data with manual forms processing and digital information updates.
Education
Some College (No Degree) - Pet Grooming, Animal Handling And Dog Training
Animal Haven Grooming
Surrey, BC 09.2023 - 12.2024
Bachelor of Arts - Czech Language Translator
Baku Slavic University
Baku, Azerbaijan 09.2016 - 06.2020
Summer School - Czech Language And Czech Culture
Palacký University
Olomouc, Czech Republic 07.2016 - 08.2016
Skills
Pet First Aid
Dog Handling Expertise
Nail Trimming
De-matting Techniques
Animal Anatomy
Canine Behavior
Patience and Empathy
Breed Knowledge
Scissor Skills
Ear Cleaning
Teeth brushing
Coat conditioning
Clipper operation
Paw Pad Care
Animal Training
Certification
Pet First Aid
Timeline
Pet First Aid
11-2023
Some College (No Degree) - Pet Grooming, Animal Handling And Dog Training
Animal Haven Grooming
09.2023 - 12.2024
Dog Daycare Attendant
The Urban Puppy Shop
11.2022 - 05.2023
Cat Shelter Volunteer | Isolation Room
Meow Charity Foundation
02.2022 - 06.2022
Help Desk Representative
Hill Hurst Sunnyside Community Association
02.2021 - 05.2021
Clinic Worker
Kerby Centre Assembly
01.2021 - 04.2021
Warehouse Helper
Calgary Food Bank
01.2021 - 05.2021
Volunteer Supervisor
Baku Shopping Festival
05.2018 - 05.2018
Bachelor of Arts - Czech Language Translator
Baku Slavic University
09.2016 - 06.2020
Summer School - Czech Language And Czech Culture
Palacký University
07.2016 - 08.2016
Customer Service Associate
Azerbaijani Service and Assessment Network (ASAN)
01.2016 - 01.2017
Retail Sales Associate
Meow Charity Foundation Thrift shop
3 2021 - 7 2022