FIDA FATHIMA
Cashier/Store Clerk
537 Gurunank Ln , Victoria
Summary
Bilingual cashier/ store clerk experienced in customer service and sales. Driven to hold customer satisfaction and contribute to company success. Reliable and motivated with superb,time management and prioritization abilities. Flexible scheduling availabilities to include evenings,holidays and all weekends and spoecial store events as required. Seek to work in an environment, that will challenge me further, while allowing me to contribute to the continued growth and success of the organization.
Overview
3
3
years of professional experience
1
1
Language
Work History
Warehouse Clerk
Danamy Holdings
08.2024 - Current
- Operating cash registers and processing payments
- Handling cash and credit card transactions accurately
- Stocking shelves and maintaining displays
- Greeting customers and assisting with inquiries
- Answering customer questions and resolving issues
- Checked packages and merchandise for damage and notified vendors.
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
Store Supervisor
MT Agencies
06.2022 - 03.2024
- Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
- Conducted inventory analysis to determine optimal stock levels.
- Answered product questions and assisted customers in selection and checkout.
- Enhanced customer experience through attentive service and prompt resolution of issues.
- Streamlined checkout process, reducing customer wait times and boosting satisfaction.
- Developed and enforced safety protocols, maintaining secure environment for both staff and customers.
Education
Bachelor of Science - Computer Engineering
KMCT College of Engineerig
Calicut 05.2001 -
Skills
Workplace cleanliness
Product organization
Customer service
Multitasking and organization
Store merchandising
Timeline
Warehouse Clerk
Danamy Holdings
08.2024 - Current
Store Supervisor
MT Agencies
06.2022 - 03.2024
Bachelor of Science - Computer Engineering
KMCT College of Engineerig
05.2001 -
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