Fibie Nia
Calgary,AB
Summary
Confident [Job Title] with knack for client relationship building and customer service. Possess great physical strength and judgement. Experience in massage healing techniques and methods.6 Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Massage Therapist
Self Employed
03.2004 - 07.2024
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
Cashier,customer Service Representative
Walmart
10.1998 - 04.2004
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Bachelor of Science - Massage Therapy
West Coast Colege of Massage Therapy BC
Vancouver, BC03.2004
Languages
English
Professional Working
Persian
Full Professional
Timeline
Massage Therapist
Self Employed
03.2004 - 07.2024
Cashier,customer Service Representative
Walmart
10.1998 - 04.2004
Bachelor of Science - Massage Therapy
West Coast Colege of Massage Therapy BC
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