Summary
Overview
Work History
Education
Skills
Timeline
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Fiaz Fidha Pritom

Vancouver,Canada

Summary

Fiaz Fidha Pritom Marketing Management Student Dedicated and results-driven professional with 1.8 years of valuable experience in customer service and management roles. I have Strong interpersonal skills, adept at building rapport with a diverse clientele. Adept at multitasking and problem-solving in fast-paced environments. Committed to ensuring customer satisfaction and driving business success. Eager to leverage my skills and expertise to excel in both customer service and retail environments.

Overview

2
2
years of professional experience

Work History

Brand Representative

Royal Legacy Marketing
08.2023 - Current
  • Proficiency in using Sales Rabbit
  • Worked for Hello Fresh Test Pilot Campaign
  • Delivered energetic responses to customers by going upfront and telephone, going above and beyond to serve needs.
  • Presented sales presentations and proposals to prospects in territory, identifying positive features, and advantages of Hello Fresh over those of competition.
  • Used scripts or persuasive sales techniques to convince clients in purchasing Hello Fresh.
  • Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
  • Developed strong rapport with customers and created positive impression of business.

Guest Service Agent

Seasons In The Park
05.2023 - 07.2023
  • Managed guest reservations, provided excellent customer service, and ensured seamless dining experiences
  • Managed customer inquiries via call
  • Addressed customer inquiries and concerns professionally, enhancing overall satisfaction.

Host

Deconova Karaoke Bar & Lounge, square
01.2023 - 05.2023
  • I was an employee of Harrow Security they provided me with this working zone
  • Greeted and assisted customers, creating a warm and inviting ambiance for an enjoyable experience
  • Assisted in maintaining inventory and restocking to ensure a smooth operation
  • Processing ID checkups, CCTV surveillance and being a host to the guests
  • Front Desk Service Provider
  • Abardeen

Front Desk Security Service Provider

Harrow Internation Security
07.2022 - 05.2023
  • Provided information and assistance to customers, ensuring a safe and pleasant shopping environment
  • Handled security emails and customer calls promptly and professionally
  • Guide customers to their designated locations if requested.

Cashier

Disco Cheetah Korean Grill
01.2022 - 07.2022
  • Welcomed customers, took orders, processed bills, and delivered exceptional service
  • Spoilage and inventory management
  • Manage and process all the online orders
  • Collaborated with the team to maintain a clean and organized dining area.

Education

Marketing Management

British Columbia Institute of Technology
BC, Canada
08.2024

Skills

  • Customer service
  • Retail operation Marketing
  • Product Knowledge
  • Inventory Management
  • Presentation Skills
  • Team Collaboration
  • Engaging with Diverse Customers
  • Excellent Written and Verbal Communication
  • Customer Interaction
  • Corporate Standards
  • Suggestive Selling
  • Customer Experience Improvement
  • Campaign Management
  • Effective Communicator
  • Customer Rapport Development
  • Consultative Sales Strategies
  • Merchandise Receiving and Handling

Timeline

Brand Representative

Royal Legacy Marketing
08.2023 - Current

Guest Service Agent

Seasons In The Park
05.2023 - 07.2023

Host

Deconova Karaoke Bar & Lounge, square
01.2023 - 05.2023

Front Desk Security Service Provider

Harrow Internation Security
07.2022 - 05.2023

Cashier

Disco Cheetah Korean Grill
01.2022 - 07.2022

Marketing Management

British Columbia Institute of Technology

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Fiaz Fidha Pritom