Summary
Overview
Work History
Skills
Certification
Languages
Timeline
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Mohit Lohan

Mohit Lohan

North York,ON

Summary

Tactical Security Guard with expertise in managing security and safety protocols. Experienced in crisis management, use of force, and delivering exceptional customer service. Extensive knowledge of mental health and worker health and safety. Passionate about maintaining a safe and secure environment, eager to apply skills to a new role in security.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Tactical Security Supervisor (COT Shelters)

Star Security Services
10.2021 - 12.2022
  • As a Tactical Security Guard, I possesses a range of expertise in managing various security and safety protocols
  • My experience with Star Security Inc
  • Has honed my crisis management, use of force, and customer service skills
  • My knowledge of mental health and worker health and safety allows me to provide comprehensive care and support
  • Provide leadership, coaching, and training to on-site security guards and enforce the Trespass to Property Act to maintain peace, safety, and security on the property
  • Conduct proactive patrols to address policy breaches, monitor CCTV systems, respond to emergency situations, and de-escalate crisis situations while liaising with emergency personnel
  • Conduct after-action reviews, identify opportunities for improvement, maintain detailed records and prepare incident reports, obtain statements and collect information for incident logging, and conduct audits for key, radio, and pager logging
  • Handle lost and found items and report any unsafe working conditions
  • Recorded incident reports with detailed accounts of occurrences.
  • Screened vendors and contractors before granting access to restricted areas within mall.

Customer Service & Security Officer (TTC Services)

Star Security Services
01.2023 - 12.2023
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Reported suspicious activities and persons to law enforcement.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Security Shift Supervisor (TTC Services)

ASP Security
03.2024 - 10.2024
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Recorded incident reports with detailed accounts of occurrences.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Collaborated with management to develop security policies and procedures.

Skills

  • Surveillance systems
  • Risk analysis
  • Computer skills
  • Alarm systems
  • Policy enforcement
  • Crisis management
  • Access control
  • Threat assessment
  • Incident reporting

Certification

  • Crisis Management
  • Use of Force
  • Handcuff and baton
  • Valid First Aid/CPR certificate
  • Mental Health First Aid Certificate
  • Naloxone Training
  • Worker Health and Safety 4 Awareness Training (5 Step)
  • TTC customer service and security trainings

Languages

English
Hindi

Timeline

Security Shift Supervisor (TTC Services)

ASP Security
03.2024 - 10.2024

Customer Service & Security Officer (TTC Services)

Star Security Services
01.2023 - 12.2023

Tactical Security Supervisor (COT Shelters)

Star Security Services
10.2021 - 12.2022
Mohit Lohan