Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
1. Receive members and provide membership consultation services
2. Merchandise sales and spare parts management
3. Member database system maintenance and management
4. Access control
5. Club environmental inspection
* Maximize sales by providing good customer service on the sales floor, fitting rooms and checkout counters
* Clothing maintenance, including: replenishment, folding, hanging, sorting, display and sales
* Process each transaction according to the cashier process
* Assistance in unloading and organizing before sales
* Price reduction process, price adjustment and installation of anti-theft buckles
* Follow sales rules, policies and guidance to assist with store safety and damage prevention
*Teamwork and support assistance
Assist with on-site customer service and out-of-field operations assistance
Have sales experience and customer service experience