Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. Several years of customer service experience in various retail settings. Dedicated to ensuring the well-being of others and fostering an environment of tranquillity and ease.
Overview
9
9
years of professional experience
Work History
Receptionist
K&L Industrial Supplies Inc.
Montreal
11.2021 - 11.2023
Organized and maintained an efficient filling system
Mentored emails
Dealt with incoming and outgoing mail
Updated inventory and prices in a system called RSA
Processed payments and issued receipts.
Receptionist
Bain Splash
Dollard-Des Ormeaux
04.2021 - 11.2021
Directed numerous calls per day to appropriate recipients
Greeted incoming guests and directed individuals to appropriate personnel
Treated visitors with a friendly, approachable attitude
Processed transactions and issued receipts
Posted daily engaging content on social media.
Cashier
Winners
Pointe-Claire
05.2019 - 04.2021
Kept clean, organized and well-stocked checkout areas
Addressed customer questions and complaints with professionalism
Promoted loyalty programs and store cards
Stocked store shelves and end-caps with merchandise
Engaged customers in pleasant conversation while completing cash register transactions.
Cashier
Tim Hortons
Pointe-Claire
01.2015 - 03.2017
Provided information to customers on products or services
Engaged customers in pleasant conversation while completing cash register transactions.
Education
Certification For Swedish Massage Therapy -
Ikra Massage Academy
Beaconsfield
05.2024
Bachelor of English Literature -
Concordia University
Montreal
DEC - Arts and English -
John Abbott College
Sainte-Anne-de-Bellevue
Skills
Effective Time Management
Communication Skills
Ability to Work Under Pressure
Social Media Marketing
Service-oriented mindset
Professional Demeanor
Languages
English
French
Details
203-2410 Rue Gold, Saint-Laurent, H4M 1S4, Canada, (514) 993-5481, s.eillen.p@gmail.com, 10/21/95, Montreal, Canadian