Hi, I’m
Anuj Jivani
Administration & HR Coordinator
Laval,QC
Summary
Personable and results-driven professional with extensive experience in the customer service industry. Known for delivering exceptional service and building strong relationships with clients. Proven ability to collaborate effectively in team environments and adapt to dynamic work settings. Seeking an administrative position where my customer service expertise and strong interpersonal skills can contribute to the company's success.
Overview
10
years of professional experience
4
years of post-secondary education
Work History
TATA Steel And Minerals Canada
Administration Coordinator
03.2023 - Current
Job overview
- Managed comprehensive FIFO travel program for approximately 500 employees and contractors, overseeing all aspects of logistical operations and compliance.
- Analyzed travel data and statistics prior to each changeover period to optimize travel plans and ensure efficient resource allocation.
- Coordinated with the health department to secure necessary clearances for employee and contractor travel, ensuring compliance with regulatory requirements.
- Collaborated closely with airlines to determine the most cost-effective travel arrangements, negotiating contracts and arranging suitable aircraft types and quantities.
- Tracked department expenditures and prepared monthly financial reports and provisions, supporting effective budget management and decision-making processes.
- Prepared monthly operation review presentations for the Administration department, highlighting key performance metrics and operational insights.
- Facilitated the approval process for large contracts by preparing and submitting sanctions requests, demonstrating strong attention to detail and adherence to organizational protocols.
- Managed purchase requisitions and service entries in SAP, ensuring accurate and timely processing of financial transactions.
- Ensured compliance with insurance requirements for all charter contracts, maintaining up-to-date certificates of insurance and mitigating risk exposure.
- Worked collaboratively with the Logistics department to coordinate the shipment of cargo on company charters, optimizing logistical efficiency and minimizing delays.
- Provided guidance and training to new employees on company travel procedures and policies, fostering a culture of compliance and continuous improvement.
- Requisitioned supplies and materials for the mining site and office operations, ensuring timely delivery and adequate inventory levels to support operational requirements
Infinite Outsourcing Solutions
Client Care Manager
06.2022 - 10.2022
Job overview
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems and following up with potential and existing clients.
- Advertised job opportunities on social media platforms and job boards.
- Coordinated schedules to arrange management interviews with applicants.
- Developed recruiting strategies to identify qualified candidates and build network.
- Oversaw HR needs for 65 employees operation across 14 locations.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies
Infinite Outsourcing Solutions
Receiving Coordinator
05.2021 - 12.2021
Job overview
- Coordinated the flow of receiving floor by assigning doors, appointment confirmations and tasks to Employees.
- Supervised team of 12 members which consisted receivers, dock stockers, reach operators and Lumpers.
- Verified accuracy of products and documents received by employees assigned to receiving and offloading.
- Worked over JDA and Red Prairie for receiving products, generating LPN's, Transfers, Ware house receipts and issue resolving related to locations in the warehouse.
- Worked closely with Inventory team and customer logistics team for any over, shortage and damages of products while receiving.
Gemological Institute of America
Human Resources Administrator
08.2014 - 01.2018
Job overview
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Prepared new hire letters, employee contracts and corporate policies.
- Organized company-wide events designed to boost employee morale.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Processed employee claims involving performance issues and harassment.
- Organized and led staff orientation programs and training to promote collaboration.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Collaborated with entire human resource department to discuss new ways to recruit top talent.
Education
Seneca CollegeNorth York, ON
Post-Graduation Diploma from Financial Planning
09.2019 - 05.2020
Sault CollegeSault Ste Marie
Post-Graduation Diploma from Project Management
01.2019 - 05.2019
Lords Universal CollegeGoregoan
Bachelor's: from Management Studies (Finance)
06.2015 - 05.2018
Skills
Financial Planning
undefinedTimeline
Administration Coordinator
TATA Steel And Minerals Canada
03.2023 - Current
Client Care Manager
Infinite Outsourcing Solutions
06.2022 - 10.2022
Receiving Coordinator
Infinite Outsourcing Solutions
05.2021 - 12.2021
Seneca College
Post-Graduation Diploma from Financial Planning
09.2019 - 05.2020
Sault College
Post-Graduation Diploma from Project Management
01.2019 - 05.2019
Lords Universal College
Bachelor's: from Management Studies (Finance)
06.2015 - 05.2018
Human Resources Administrator
Gemological Institute of America
08.2014 - 01.2018