Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
4
4
years of professional experience
Work History
Architect
Gubalafto Consulting Architects & Engineers P.L.C
02.2022 - 08.2023
Utilized problem-solving skills to address client queries and complaints.
Provided excellent customer care by responding to client requests quickly and assisting with design selection.
Collaborated with other departments to guarantee client satisfaction.
Utilized various software applications to deliver prompt design to clients.
Prepared detailed fee estimates used to coordinate with architect-engineering firms for design services.
Architect
Yonas Meresa Architects and Engineers Consultant Office
09.2019 - 09.2021
Responded to clients calls and emails to answer questions about design productions and services with positive attitude and focus on customer satisfaction.
Organized and scheduled clients designs to appropriate departments according to deadlines.
Built strong relationships with customers and colleagues by providing friendly and personable service.
Attended team meetings to resolve technical and project issues and review project schedules.
Senior Architect/ Healthcare Planner at D.&S. Architects and Consulting EngineersSenior Architect/ Healthcare Planner at D.&S. Architects and Consulting Engineers