FEVEN GEBERAY
Calgary
Summary
Dynamic Cleaning Supervisor with a proven track record at Gion Hotel, enhancing sanitation standards and training staff to elevate service quality. Skilled in health and safety protocols and client relations, I effectively managed supply coordination, achieving significant cost reductions while fostering a collaborative team environment.
Experienced with team leadership, operational oversight, and quality control in cleaning environments. Utilizes effective communication and organizational skills to maintain cleanliness standards. Track record of implementing efficient cleaning processes and fostering cooperative team culture.
Overview
10
10
years of professional experience
Work History
Cleaning Supervisor
Gion Hotel
11.2020 - 01.2024
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Trained and mentored all new personnel to maximize quality of service and performance.
Warehouse Worker
Zeri Store
02.2016 - 11.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Restaurant Waiter
Massawa Restaurant
12.2013 - 01.2016
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Education
High School Diploma -
Halhale College
ERITREA06-2013
Skills
- Health and safety
- Invoicing
- Chemical handling
- Client relations
- Scheduling and planning
- Supply coordination
Timeline
Cleaning Supervisor
Gion Hotel
11.2020 - 01.2024
Warehouse Worker
Zeri Store
02.2016 - 11.2019
Restaurant Waiter
Massawa Restaurant
12.2013 - 01.2016
High School Diploma -
Halhale College
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