Summary
Overview
Work History
Education
Certification
Timeline
Generic

Feryl Wong RN, BSN

Orillia,Canada

Summary

Healthcare professional with solid history of delivering exceptional personal support and care. Known for collaborative approach and reliable in adapting to changing needs. Adept in patient care and communication, embodying empathy and attentiveness.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Best Centered Care Agency Inc.
01.2023 - Current
  • Company Overview: Address: 121 Wellington Street West (Suite 213), Barrie, ON L4N 1L1
  • Assisting clients with activities of daily living like bathing, dressing, grooming, personal care and transfers using mechanical lifts. Assisting clients to do Range of Motion Exercises.

Storefront Supervisor

K&L Francis Inc. operating as Tim Hortons
05.2022 - 08.2023
  • Company Overview: Address: 9 Depot Drive, Bracebridge, ON P1L 0A1
  • Providing excellent customer service to guests.

Permanent Part time Resident Care Partner (PSW)

Amica Little Lake
09.2021 - 04.2022
  • Company Overview: Address: 70 Lakeside Ter, Barrie, ON L4M 0J2
  • Assisting residents with activities of daily living like bathing, dressing, grooming, personal care and transfers using mechanical lifts.

Medical Management Specialist

Legato Health Technologies
06.2020 - 08.2021
  • Company Overview: Address: 9th and 10th floors, World Commerce Place Tower 2, 36th St., Corner 11th Ave., Bonifacio Global City, Taguig, Philippines
  • Gathers clinical information regarding case and determines appropriate area to refer or assign case. Conducts initial review of files to determine appropriate action required.

Neonatal Intensive Care Unit Staff Nurse

Medical Center Imus
09.2017 - 03.2020
  • Company Overview: Address: Diversion Road, Palico IV, Imus Cavite, Philippines
  • Taking patient history, pulses, temperatures and blood pressures. Writing records. Monitoring and administering intravenous medications and infusions. Handling Equipment such as: Incubator, Pulse Oximeter, Infusion Pump, Phototherapy Light, Radiant Warmer. Provide Health Teaching before discharge. Assisting doctors in delivering and assessing Newborns.

Senior Associate

Altisource Business Solutions
03.2014 - 09.2017
  • Company Overview: Address: 5th floor Two-Ecom Center, Harbor Drive Mall of Asia Complex, Pasay City, Philippines
  • Provided excellent customer service to clients through handling their properties. Handled Vacant Property Registrations for foreclosed and pre-foreclosure properties. Worked side by side with the management to improve the process flow for the Business Unit. Other miscellaneous task includes preparing daily and weekly status reports for the management team.

Customer Service Representative

Convergys
10.2012 - 04.2014
  • Company Overview: Address: 4th floor Glorietta 5, East Street, Ayala Center, Makati City, Philippines
  • Answers incoming calls regarding product problem, service questions and general client concerns with their service provider. Setting up an account for new customers. Resolves customer complaints via phone.

Education

B.S. - Nursing

Manila Doctors College
01.2010

PSW Program - undefined

Georgian College
Barrie, ON
01.2022

Certification

  • Registered Nurse College of Nurses of Ontario
  • Registered Nurse New York State Board of Nursing (USA) Registered Through: September 30, 2027
  • Registered Nurse Professional Regulation Commission (Philippines) Registered Through: August 17, 2026
  • February 2025 Basic Life Support BLS HCP - CPR (Adult / Child / Infant / Choking) Automated External Defibrillation / First-Aid
  • March 2022 Gentle Persuasive Approaches (GPA) in Dementia Care

Timeline

Personal Support Worker

Best Centered Care Agency Inc.
01.2023 - Current

Storefront Supervisor

K&L Francis Inc. operating as Tim Hortons
05.2022 - 08.2023

Permanent Part time Resident Care Partner (PSW)

Amica Little Lake
09.2021 - 04.2022

Medical Management Specialist

Legato Health Technologies
06.2020 - 08.2021

Neonatal Intensive Care Unit Staff Nurse

Medical Center Imus
09.2017 - 03.2020

Senior Associate

Altisource Business Solutions
03.2014 - 09.2017

Customer Service Representative

Convergys
10.2012 - 04.2014

PSW Program - undefined

Georgian College

B.S. - Nursing

Manila Doctors College
Feryl Wong RN, BSN