Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Feroz Ahmed

Sydney,NS

Summary

Distinguished 10+ year career reflects continual advancement, a depth of valuable and diversified leadership experience and consistent achievements in driving innovative, cost effective retail sales and marketing strategies, programs, and initiatives that produce dynamic business results.

Proven strength in directing all aspects of retail sales process, establishing multiple distribution channels and negotiating with overseas clients and suppliers. Organized planner with exceptional capability in managing multiple concurrently running tasks. Effective communicator, negotiator and decision maker. Honest, trustworthy, highly respected and interacts positively and professionally at all levels

Overview

17
17
years of professional experience

Work History

Technical Sales Representative

Sydney Call Center Inc
04.2022 - Current
  • Maintaining and growing sales relationship with existing clients.
  • Providing information about various products and identifying opportunities to match customer needs with right products.
  • Estimating costs of installing and maintaining equipment or service.
  • Explaining and positioning the products and processes with customer as well as appropriately escalating customer dissatisfaction with managerial team.
  • Utilize system for account management tasks.
  • Furnished customers with exemplary service, helping build lasting, lucrative partnerships.

Quality Assurance Analyst

S.K. Silver Company
11.2018 - 01.2020
  • Responsible for reviewing and improving the existing quality of the product.
  • Overall responsibility to ensure the product matches the quality standard.
  • Maintaining record of inspections and prepares list of defects, interacts with the concerned department to ensure compliance with the specification.
  • Visually compares the product against one another to detect manufacturing variations in process.
  • Fixed identified issues to increase productivity and boost workflows.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.

Senior Sales and Marketing Executive

JNB Mfg & Exporting Co.,Ltd
02.2012 - 09.2018
  • Evaluated market data to develop and create business strategies and marketing plans.
  • Analyzed sales and marketing data for improved strategies.
  • Suggested innovative ideas to increase sales and improve customer experience.
  • Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
  • Created and implemented effective marketing and sales strategies to increase customer engagement and revenue.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Attended international trade shows representing the company.
  • In charge of handling clients from Europe, Russia and North Africa.

Sale and Marketing Executive

Faroni Enterprises
03.2007 - 01.2012
  • Responsible for creating sales pipeline Management.
  • Meeting monthly targets.
  • Developing merchandising strategies within a team framework.
  • Overseeing company’s product presentation.
  • Maintain records of sales and create work schedule
  • Compiling and maintaining a customer database that documents appropriate customer information and contacts.

Education

Post Baccalaureate Diploma - Business Management

Cape Breton University
Sydney, NS
05.2023

Bachelor of Science - Visual Communication

S.R.M Arts And Science University
Chennai, India
05.2004

Skills

  • Client Relationships
  • Cost-Effective Solutions
  • Face-To-Face Communication
  • Client Relationship Management
  • Competitive Analysis
  • Business Development
  • Pipeline Development
  • Delivery Management
  • Planning and Coordination
  • Product Demonstrations
  • Service Accounts
  • Product and Service Sales
  • Staff Training
  • Product Merchandising
  • Account Development
  • Customer Retention

Languages

English
Full Professional
Hindi
Native or Bilingual
Tamil
Native or Bilingual
Urdu
Full Professional
Thai
Professional Working
Russian
Limited Working

Additional Information

Holding valid Canadian Class 5 drivers license and work permit.

Timeline

Technical Sales Representative

Sydney Call Center Inc
04.2022 - Current

Quality Assurance Analyst

S.K. Silver Company
11.2018 - 01.2020

Senior Sales and Marketing Executive

JNB Mfg & Exporting Co.,Ltd
02.2012 - 09.2018

Sale and Marketing Executive

Faroni Enterprises
03.2007 - 01.2012

Post Baccalaureate Diploma - Business Management

Cape Breton University

Bachelor of Science - Visual Communication

S.R.M Arts And Science University
Feroz Ahmed