Adaptable and knowledgeable mortgage professional with a strong background in customer engagement and loan processes. Proven ability to optimize routes and ensure compliance, ready to enhance operational efficiency and client satisfaction.
Overview
7
7
years of professional experience
Work History
Uber Driver
Uber
Los Angeles
06.2024 - Current
Complied with traffic regulations to safely operate vehicles.
Adjusted driving strategies based on traffic conditions and passenger needs.
Utilized GPS technology to optimize routes and reduce travel time.
Mortgage Loan Officer Originator
Groves Capital
Irvine
12.2022 - 07.2023
Gained knowledge of products and programs offered to educate clients about various mortgage solutions.
Called new leads to originate new files.
Mortgage Loan Officer
Sharp Loan
Orange
05.2019 - 11.2022
Maintained up-to-date knowledge of various loan products and compliance regulations.
Met with applicants to obtain information for loan applications and answer questions about processes.
Contacted potential clients to gather information for loan origination files.
Delivered exceptional customer service to ensure seamless loan application processes.
Monitored market trends and lending products to provide informed advice to clients.
Advised clients on FHA, VA, and conventional loan options to match their financial needs.