Fernando Zafra Gonzalez
Santa Rosa
Summary
Demonstrates strong analytical, communication, multitasking and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Behavioral Aide
Anova Education
08.2025 - Current
- Assisted students in developing social skills through structured activities.
- Implemented behavior intervention plans to support individual learning needs.
- Monitored student progress and documented behavioral observations for analysis.
- Collaborated with educators and therapists to create inclusive classroom environments.
- Adapted instructional materials to meet diverse learning styles and abilities.
- Provided crisis intervention support, ensuring student safety and well-being.
- Participated in team meetings to discuss strategies for improving student outcomes.
- Provided one-on-one support for students struggling with emotional or behavioral issues during class time and school activities.
- Implemented crisis prevention techniques to de-escalate challenging situations, maintaining safety for all involved parties.
- Reduced incidents of disruptive behavior by establishing clear expectations and consequences for students.
- Assisted teachers in managing classroom behaviors, promoting a positive learning environment for all students.
- Developed social skills training programs to improve peer interactions and relationships among students.
- Assisted staff members during emergency situations while maintaining professionalism and observational skills.
Footwear Lead/Specialist
Dicks Sporting Goods
04.2023 - 05.2026
- Led team in executing store merchandising strategies to enhance product visibility and customer engagement.
- Trained and mentored new associates on company policies, product knowledge, and customer service excellence.
- Analyzed sales data to identify trends, optimize inventory levels, and improve product assortments.
- Collaborated with management to develop promotional campaigns aimed at increasing foot traffic and sales revenue.
- Enhanced customer satisfaction by addressing inquiries promptly and resolving issues effectively.
- Developed strong client relationships through consistent communication, understanding their needs, and delivering tailored solutions.
Education
High School Diploma -
Roseland Collegiate Prep High School
Santa Rosa, CA05.2023
Skills
- Data collection
- Individualized planning
- Patience and tact
- Empathy development
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Team collaboration
- Effective communication
- Adaptability and flexibility
- Basic computer skills
- Decision-making
- Relationship building
- Self-defense techniques
- Safety management
- Self motivation
- Conflict resolution
- Professionalism
- Crisis intervention
- De-escalation techniques
- Written communication
- Emotional intelligence
- Communication skills
- Observational skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Behavioral Aide
Anova Education
08.2025 - Current
Footwear Lead/Specialist
Dicks Sporting Goods
04.2023 - 05.2026
High School Diploma -
Roseland Collegiate Prep High School