Fernando Sepulveda
Chula Vista, CA
Summary
Goal-oriented individual with extensive customer service and sales experience. Currently seeking a bartender position where I can establish myself and grow as a bartender while practicing my teamworks skills. I have previous experience in management and customer service. I have also completed a bartending course at Gaslamp Bartending School.
Overview
1
1
year of professional experience
Work History
Bartender Apprentice
Gaslamp Bartending School
11.2023 - 11.2023
- The effective use of a POS System.
- Practice of bartender techniques for the elaboration of different drinks with ingredients and tools provided by the school.
- Developed knowledge of various cocktails and drink recipes to ensure consistent quality.
- Customer service with a mock practice test to upsale and prepare various drinks.
Sales Associate
Sunglass Hut
01.2024 - Current
- Increase sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boost customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Rotate stock and restock shelves to maintain product availability and store appearance.
- Recommended complementary purchases to customers, increasing revenue.
Manager of Operations
Cabañas Vista Del Rincon
06.2023 - 02.2024
- Streamlined operational processes by implementing efficient workflow management strategies.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Education
Bachelor of Business Administration - Business Administration
Universidad Autónoma De Baja California
Tijuana, Baja California, Mexico12.2024
High School Diploma -
Olympian High School
Chula Vista, CA06.2020
Skills
- Knowledge and preparation of cocktails
- Efficiency in Point of Sales System
- Excellent customer service
- Team mentality
- Flexibility
- Friendliness
- Efficient communication
- Customer Assistance
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Sales Associate
Sunglass Hut
01.2024 - Current
Bartender Apprentice
Gaslamp Bartending School
11.2023 - 11.2023
Manager of Operations
Cabañas Vista Del Rincon
06.2023 - 02.2024
Bachelor of Business Administration - Business Administration
Universidad Autónoma De Baja California
High School Diploma -
Olympian High School
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