Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fernando Sandoval

Oak Hills

Summary

Dynamic and results-driven professional with extensive experience as a Detention Officer at The Geo Group, skilled in crisis intervention and behavioral observation. Proven ability to enhance facility security and ensure compliance through effective surveillance and report preparation, while maintaining patience and tolerance in high-pressure situations.

Professional with strong background in maintaining safety and security in correctional environments. Skilled in conflict resolution, crisis management, and ensuring compliance with regulations. Valued for teamwork and reliability, adaptable to changing demands, and focused on achieving results. Effective communicator with solid understanding of surveillance systems and inmate management.

Experienced with maintaining security and order in detention facilities. Utilizes strong communication and conflict resolution skills to ensure safety of detainees and staff. Track record of effectively managing high-pressure situations and adapting to dynamic environments.

Knowledgeable [Desired Position] with solid background in maintaining security and order within detention facilities. Proven ability to manage and resolve conflicts while ensuring safety of detainees and staff. Demonstrated strong communication and problem-solving skills in high-pressure environments.

Reliable Detention Officer skilled handling and managing activities of [Number] offenders in assigned cell block. Sound knowledge of constitutional rights and ethical standards of conduct. Experience detaining and processing inmates, preparing and serving meals to inmates and monitoring overall facility security.

Overview

24
24
years of professional experience

Work History

Detention Officer

The Geo Group
10.2020 - Current

Monitoring suspicious behavior to prevent hostile acts of violence, and or acts of introducing contraband in the institution.

Applying use-of-force methods and techniques in order to exercise sound judgment and decision making in accordance with agency policies in situations that are tense, unpredictable, and rapidly evolving.

Ensure compliance of mandatory guidelines in an inmates living area or work area.

Write reports of routine investigations and memorandums;taking fingerprints and photographs and assisting in arresting inmates that violate and regulations set forth my The Geo Group.

Investigate any suspicious behavior on my post.

Ensure the security and of the institution by seizing evidence, taking affidavits from detainees and, witnesses, supervise and screen inmate visitor traffic; monitor periguards system; observe traffic in and around the facility.

Conducting interviews and/ or interrogation;conducting routine surveillance; testifying in court as a witness to events or to explain basic procedures; preparing reports of routine investigations.

Make periodic patrols of quarters and work areas and initiate counts of inmates at regular and irregular intervals; maintain control and discipline including use of physical restraint and restraining devices.

Perform initial review of case documentation to determine legal sufficiency to identify cases that meet elements of a federal crime and/ or administrative violations and the prosecutorial guidelines, reporting findings to senior level officers. prepare and submit request for further documentation or evidence for testimony, as directed.


Truck Driver

Double Eagle
07.2020 - 10.2020
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.

CDL Student

East Valley College
07.2019 - 03.2020

Training for a cdl school teach students the theory of commercial vehicle operation through classroom instruction and the practical skills of driving a large truck, performing pre-trip inspections, and maneuvering in various conditions.

The curriculum includes preparing for the CDL permit and road test. which cover general knowledge, air brakes, hazardous materials, vehicles handling, and the backing.

students learn to operate the specific vehicle class they are testing for, gain experience with logbooks and cargo security.



Account Manager

Coca-Cola
03.2002 - 07.2018
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Established clear communication channels between clients and internal teams, ensuring seamless project execution.
  • Actively participated in networking events within the industry, expanding professional connections and generating leads.
  • Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
  • Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
  • Streamlined internal processes for better efficiency in account management tasks.
  • Improved overall team productivity by implementing best practices in organization and time management.
  • Developed customized account plans for clients to help them achieve their business goals.
  • Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
  • Optimized account allocation among team members to ensure balanced workload and focus on high-priority clients.

Education

Certificate -

Orange County Sheriff Academy
Orange County CA
11-2001

Accounting And Finance

Penn Foster Career School
Scranton, PA
02-1998

Certificate - Accounting And Finance

Monterey Park College
Monterey Park, CA
05-1994

Skills

  • Patience and tolerance
  • Emergency response
  • Physical restraint
  • Behavioral observation
  • Body and cell searches
  • De-escalation techniques
  • Key control
  • Restraint techniques
  • Inmate supervision
  • Report preparation
  • Headcounts
  • Mental alertness
  • Surveillance
  • Crisis intervention
  • Prisoner escort
  • Facility monitoring
  • Medical emergencies
  • Inmate transport
  • First aid certification
  • Trained in defensive tactics

Languages

Spanish
Native or Bilingual

Timeline

Detention Officer

The Geo Group
10.2020 - Current

Truck Driver

Double Eagle
07.2020 - 10.2020

CDL Student

East Valley College
07.2019 - 03.2020

Account Manager

Coca-Cola
03.2002 - 07.2018

Certificate -

Orange County Sheriff Academy

Accounting And Finance

Penn Foster Career School

Certificate - Accounting And Finance

Monterey Park College
Fernando Sandoval