Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Fernando  Ramos

Fernando Ramos

Los Angeles

Summary

Results-driven sales and operations professional with 4+ years of management experience in a high-volume retail environment. Proven ability to oversee sales performance, manage inventory and budgets, lead teams, and deliver strong customer experiences. Background in journalism and communications brings exceptional persuasion, writing, and interpersonal skills—ideal for consultative sales and relationship-building roles.

Overview

7
7
years of professional experience

Work History

Grocery Manager

Super A Foods
South Gate
03.2019 - Current

Promoted rapidly through multiple leadership roles, culminating in full department management.

Grocery Manager 2021- Present

  • Oversee daily sales operations, inventory control, ordering, and budgeting for the grocery department.
  • Analyze invoices, vendor pricing, and product movement to optimize margins, and reduce waste.
  • Lead, train, and schedule a team of stockers and receivers to meet performance and sales goals.
  • Collaborate with customer service teams to resolve issues and improve customer satisfaction.
  • Ensure compliance with company policies, safety standards, and operational procedures.
  • Support promotional planning and product placement to drive sales and customer engagement.

Night Manager | 2020–2021

  • Managed store operations during overnight shifts, ensuring a smooth workflow and accountability.
  • Supervised staff, delegated tasks, and handled customer concerns independently
  • Maintained inventory accuracy and prepared departments for peak business hours

Courtesy Clerk | 2019

  • Delivered customer service support and assisted with store operations
  • Built foundational knowledge of retail operations and customer engagement

Sports Editor

El Paisano Newspaper
Whittier
09.2020 - 06.2023

El Paisano Newspaper
Sports Editor / Writer / Copy Editor | 2020–2023

  • Wrote, edited, and managed sports content for campus newspaper
  • Oversaw editorial planning, deadlines, and contributor coordination
  • Edited articles for clarity, accuracy, and AP style

La Cima Magazine
Writer & Copy Editor | 2020–2023

  • Produced feature articles and edited submissions for publication
  • Collaborated with editorial teams to maintain consistent voice and quality

Education

Associate of Arts - Journalism And Mass Communication

Rio Hondo College
Whittier, CA
06-2023

Skills

Sales & Business

  • Sales operations & performance tracking
  • Inventory management & forecasting
  • Budget oversight & invoice review
  • Customer relationship management
  • Team leadership & training

Communication & Marketing

  • Persuasive communication & storytelling
  • Professional writing & copy editing
  • Customer-facing presentations
  • Relationship building & negotiation

Technical

  • Adobe InDesign
  • Adobe Photoshop
  • Adobe Creative Suite
  • Microsoft Office / Google Workspace

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Sports Editor

El Paisano Newspaper
09.2020 - 06.2023

Grocery Manager

Super A Foods
03.2019 - Current

Associate of Arts - Journalism And Mass Communication

Rio Hondo College
Fernando Ramos