Fernando Misterly
Brea
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
5
5
years of professional experience
Work History
Key Holder
Swarovski
Brea
11.2021 - Current
- Managed keys and access to inventory, ensuring store security and loss prevention.
- Trained new staff on customer service standards and store policies, fostering a knowledgeable team.
- Maintained visual merchandising standards, enhancing product presentation and customer engagement.
- Processed transactions accurately using point-of-sale systems.
Beauty Assistant Manager
Nordstrom
Irvine
07.2025 - 05.2026
- Supported management of daily operations in beauty department to ensure smooth workflow.
- Supported team in achieving sales goals through product knowledge.
- Provided exceptional customer service to enhance shopping experience.
- Coordinated merchandise displays and promotions to drive customer engagement with beauty products.
- Implemented visual standards to enhance product presentations and attract customer interest.
- Ensured compliance with all safety regulations and company policies.
- Resolved conflicts between employees or customers in a professional manner.
Counter Manager
Nordstrom
Brea
04.2024 - 07.2025
- Assisted customers with personalized beauty consultations and product selection.
- Trained and mentored new team members on product knowledge to enhance customer engagement.
- Partnered with sales team to execute in-store events and promotions, driving customer traffic.
- Oversaw daily operations of cosmetics counter to ensure smooth service and product availability.
Key Holder
MAC Macys
Brea
12.2022 - 04.2024
- Delivered customer service by managing cashiering, merchandising, and restocking.
- Processed transactions accurately using point-of-sale systems.
- Organized and replenished stock on sales floor to ensure product availability.
- Enhanced product presentation by maintaining visual merchandising standards.
Education
Gladstone High
Covina Skills
- Visual merchandising
- Inventory management
- Customer service
- Team building
- Sales reporting
- Team member development
- Staff training
- Employee scheduling
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Beauty Assistant Manager
Nordstrom
07.2025 - 05.2026
Counter Manager
Nordstrom
04.2024 - 07.2025
Key Holder
MAC Macys
12.2022 - 04.2024
Key Holder
Swarovski
11.2021 - Current
Gladstone High