Fernando Perez
Sacramento
Summary
Liability claims professional, licensed in Property and Casualty, with 11 years of industry background who specializes in delivering exceptional experiences to clients by providing excellent product services. History of quality optimal outcomes by providing a customer centric service, while also applying technical skills, leveraging applicable resources, and using proactive resolution strategies to resolve severity litigated commercial claims.
Overview
9
9
years of professional experience
Work History
General Liability- Technical Specialist
Travelers Insurance
05.2023 - Current
- Provided exceptional customer support, resolving complex claims with effective communication skills.
- Manage inventory of litigated files, collaborate with legal defense counsel and maneuver cases towards optimal resolutions.
- Analyze contracts and policy language to identify risk transfer opportunities.
Underwriter- Construction Specialist
CNA Insurance
11.2022 - 04.2023
- Analyze inherent risk exposures for potential new business and determine if exposures align with core construction appetite
- Assign and review risk control reports, dissect loss runs, provide proper coverage based on exposures, provide referral with analysis of proper funding
General Liability- Technical Specialist
Travelers Insurance
10.2020 - 11.2022
- Collaborate with insureds and defense counsel to strategize optimal outcomes including dispositive motions, risk transfer opportunities and settlement negotiations
- Thoroughly review Policy language and communicate coverage declinations or reservations of rights to insureds and agents
- Review evidence, strategically investigate facts of loss, and assign proper resources to evaluate liability and damages
General Liability- General liability claims Representative
Travelers Insurance
04.2016 - 10.2020
- Handle moderate severity, high frequency claims leveraging available tools and resources to achieve optimal settlements while maintaining regular communication with clients and claimants
- Write small business and personal lines policies while providing exceptional customer service
Education
B.A. - Criminology Law and Society
University of California Irvine
06.2011
Skills
- Strong Customer Service Skills
- Complex Claims Investigation
- Coverage Analysis and Policy Interpretation
- Litigation Management
- Risk Transfer and Recovery Efforts
Additional Experience
· InJam Participant 2023
· Medicare Champion 2018 to 2023
· Claim Leadership Introduction Program 2020 to 2021
· Emergency Response Team 2018 to 2022
· Employee Activities Committee 2017 to 2020
Timeline
General Liability- Technical Specialist
Travelers Insurance
05.2023 - Current
Underwriter- Construction Specialist
CNA Insurance
11.2022 - 04.2023
General Liability- Technical Specialist
Travelers Insurance
10.2020 - 11.2022
General Liability- General liability claims Representative
Travelers Insurance
04.2016 - 10.2020
B.A. - Criminology Law and Society
University of California Irvine
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