Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.10 years of experience in diverse roles including farm labor, construction, parks maintenance, and customer service. Proficient in handling multiple projects at once, all while meeting deadlines. Experience working in different environments with bilingual communication skills enhancing team collaboration. Passionate about contributing to team success and eager to expand skills and grow within the industry.
Bilingual in English and Spanish
Superb Customer service
Proficient in operating a PC (Windows, MacOS, Linux)
Excellent multi-tasking skills
Knowledge of techniques required to train others
Experience with Microsoft Office Suite and UC Path
UC Davis LMS Certifications:
Customer Service: Interpreting Customers' Service Priorities
Customer Service: Engaging with Customers
AR102 - Billing External Customers Using Aggie Enterprise
Keeping Business Calls Professional
Microsoft 365 Fundamentals: Office 365 Collaboration
Working with Excel Tables in Excel 2019 for Windows