Fernando Loza
Hercules
Summary
Reliable sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Staples
06.2022 - 08.2024
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Preparing outgoing shipments, receiving incoming shipments, and ensuring all necessary documents are attached to documents.
Janitorial Lead
Chavez Cleaning Services
03.2019 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Reported damages and hazardous conditions to management for further action.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
Education
High School Diploma -
John Swett High School
06.2020
Skills
- Money Handling
- Order Processing
- Customer Service
- Loss Prevention
- Stocking and Receiving
- POS System Operation
- Facilities Maintenance
- Adaptability
- FLUENT IN SPANISH AND ENGLISH
- Loading and unloading
- Attention to Detail
- Shipping and receiving
References
References available upon request
Timeline
Retail Sales Associate
Staples
06.2022 - 08.2024
Janitorial Lead
Chavez Cleaning Services
03.2019 - Current
High School Diploma -
John Swett High School
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