FERNANDO JUNCO
Los Angeles
Summary
I would like to see myself as part of a company where I'm challenged, where I learn constantly, where I can be an asset and use my skills. I'm a dependable, hardworking, ethical, detail-oriented and dedicated professional with demonstrated strengths in customer service, problem-solving, time management and always willing to take on any task. I'm resourceful, a quick learner and also an excellent verbal and written communicator with a strong background in cultivating positive relationships and being part of a team. I will always do my best & take pride in the work I do. I have been fortunate enough to have traveled extensively around the world giving me invaluable experiences and perspectives I can apply to almost every task I take on. I'm also fluent in four languages.
Overview
21
21
years of professional experience
Work History
Rental Sales Agent
Sixt Rental Car
02.2024 - Current
- Daily goal was to maximize revenue by recommending appropriate rental products and upselling vehicles to customers + whenever unavailable, coordinated vehicle availability with other branch locations to accommodate last-minute requests or reservation changes.
- Increased customer satisfaction by providing excellent service and addressing client needs promptly and established strong rapport with clients, leading to repeat business and referral opportunities.
- Managed reservations efficiently, reducing wait times for customers upon arrival at the location by developing in-depth knowledge of rental inventory to provide expert advice on product selection.
Corporate Account Manager
Cocktail Courier
10.2020 - 04.2023
- Established relationships with existing clients while developing strategies to build new clientele
- Defined client needs and business requirements to meet and exceed expectations
- Built a substantial book of clients & maintained strong relationships to ultimately drive retention
DJ / Music Producer
Nando (self employed)
01.2004 - 03.2020
- Worked as a Professional DJ & music producer (full time) between 2013 and 2020 when I lived in NYC and later Los Angeles
- Once the world reopened post covid, I scaled back and now only work events sporadically
- Constant networking and negotiations for future events & contracts as well as scouting new locations, cities and gigs is part of the everyday aspect of this job
- Aside from the skills needed to work as a DJ (coordination, multitasking, attention to detail, reading crowds, etc), maintaining good working relationships with event promoters, festival / club owners is essential for repeat bookings
Business Development Manager
Puerto Rico Tourism Company
01.2011 - 11.2013
- Building and maintaining strong business relationships with new as well as established clients such as the airlines serving Puerto Rico from the NYC / Philadelphia region (Delta, AA, United, Spirit & Jet Blue), travel agencies and wholesale agents
- Making sure Puerto Rico grew as a principal tourist destination within the NorthEast US regional travel industry and was a top of mind destination offered by the aforementioned prospective clients
- Managed assigned sales territory to achieve and exceed sales goals and account acquisition objectives
- Attended client meetings, trade shows and industry association meetings to promote business
Marketing & Media Manager
T-Mobile Puerto Rico
12.2006 - 06.2010
- In-store merchandising for over 40 stores & managed T-Mobile Puerto Rico's e-commerce /online store
- Oversaw the opening of 14 locations throughout the Island as the company expanded
- Worked closely with advertising agencies to successfully produce banners, posters, translucent art, flyers, brochures, accessory placement, legal documents and permits within stores as well as implementing last minute special promotions
- Assisted with execution of marketing campaigns, preparing content and collateral materials
- Proofread marketing content for errors
- Responsible for store device / accessory replenishment orders and their distribution inventory and sales tracking as well as eventually running print media (3 newspapers), and radio advertising daily
Education
International Studies & Foreign Languages -
AMERICAN UNIVERSITY
Washington, DC05.1998
Skills
- Computer Literacy
- Microsoft Office
- Adobe Creative Suite
- Customer Service
- Time Management
- Team Player
- Multitasker
- Adaptability
- Fast Learner
- Customer Retention
- Attention to Detail
- Interpersonal Skills
- Organization Skills
- Music Production
- Live Events
- Business Development
- Visual Merchandising
- Interpersonal / Written Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Greek
Professional Working
Italian
Professional Working
Websites
Timeline
Rental Sales Agent
Sixt Rental Car
02.2024 - Current
Corporate Account Manager
Cocktail Courier
10.2020 - 04.2023
Business Development Manager
Puerto Rico Tourism Company
01.2011 - 11.2013
Marketing & Media Manager
T-Mobile Puerto Rico
12.2006 - 06.2010
DJ / Music Producer
Nando (self employed)
01.2004 - 03.2020
International Studies & Foreign Languages -
AMERICAN UNIVERSITY
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