Summary
Overview
Work History
Education
Skills
Languages
Music
Timeline
Generic

Fernando G. Davalos

Burnaby

Summary

2 Years of experience in carpentry techniques and power tools operation, preparing materials with precision and maintaining worksite safety. Demonstrated strong teamwork and communication skills across diverse roles, consistently focusing on achieving high customer satisfaction and efficiency in project execution.


Some experience in customer service knowing how to stay calm in stressful situations and how to deescalate conflicts reassuring customers and giving them the best options available.

Overview

5
5
years of professional experience

Work History

Carpenter's Assistant

LODO
06.2022 - 12.2024
  • Identified product defects and brought to job foreman for resolution.
  • Cut materials according to specifications in preparation for installation.
  • Interpreted specifications and construction drawings to understand tasks necessary to complete each job.
  • Kept job site cleaned up properly and all debris disposed of in respective containers.
  • Prepared materials accurately using hand and power tools to make precise cuts.
  • Assisted with project planning by measuring locations and pieces, marking points, and skillfully cutting materials.

Floor Staff Member

Fix Ferreteria
01.2022 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Communication with customers professionally and proactively to provide product information and advice.

Call Center Representative

Teleperformance
01.2020 - 04.2020
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Detailed payment options and explained price, receipt and billing details to customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

High School Diploma -

Center of Professional Studies (CEP)
Guadalajara, Jal. MEX
12-2021

Skills

  • Framing
  • Carpentry techniques
  • Power tools operation
  • Teamwork and communication
  • Hand tools proficiency
  • Worksite safety
  • Materials handling

Languages

Spanish
Native or Bilingual
English
Full Professional

Music

I love to play guitar as well as other instruments such as bass and piano. I like spending time making music for myself but I hope to one day be confident enough in my music skills to release my music out there. 

Timeline

Carpenter's Assistant

LODO
06.2022 - 12.2024

Floor Staff Member

Fix Ferreteria
01.2022 - 05.2022

Call Center Representative

Teleperformance
01.2020 - 04.2020

High School Diploma -

Center of Professional Studies (CEP)
Fernando G. Davalos