Fernando Da Luz Carnelos
Toronto,ON
Summary
With 5 years of experience in environmental services, extensive knowledge and expertise have been gained in receiving and delivering materials, as well as performing small repairs. Background includes a strong understanding of construction practices and efficient operation and maintenance of associated equipment. Hands-on experience in general construction, maintenance, and repairs, including building repairs, equipment installation, formwork and masonry, and furniture repair. Collaborative, responsible, organized, and team-oriented individual with strong problem-solving and decision-making skills. In addition to environmental services experience, a hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Capable of independently managing numerous office building floors with no supervision and relative ease. Knowledgeable about maintaining organized inventories and handling custodial requirements for commercial building bathrooms, workspaces, and customer areas. Experienced team player with a strong service record, good organizational skills, and a productive approach to handling simultaneous tasks focused on consistently producing high-quality and professional results. Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Proactive and goal-oriented professional with excellent time management and problem-solving skills known for reliability and adaptability. Swift capacity to learn and apply new skills committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Heavy Duty Cleaner
City of Toronto Senior Services and Long Term Care Division-Toronto
09.2022 - Current
- Performing general cleaning duties including vacuuming, sweeping, dusting, and disinfecting of assigned areas according to the City of Toronto infection control standards
- Removing recyclables, garbage, and biohazard waste from multiple areas
- Receiving, delivering, checking, and replenishing supplies and equipment maintaining inventory control;
- Participating in continued education and work safety program
- Assisting in training of new cleaning staff
- Worked in collaboration with the maintenance team and individually, in an unsupervised environment;
- Operated floor cleaning machines, using cleaning materials and solutions
- Promoted and maintained highest level of customer service to guests and stayed alert to individual needs.
- Notified supervisor of needed maintenance and safety hazards in assigned areas.
- Handled equipment, chemicals, and materials properly and with caution.
- Exercised care in use of hazardous cleaning chemicals, equipment and methods.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Operated buffers and burnishers to clean and polish floors.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Environmental Services
North York General Hospital-Toronto
11.2021 - Current
- Performing general cleaning duties including vacuuming, sweeping, dusting, and disinfecting of assigned areas according to the hospital infection control standards
- Removing recyclables, garbage, and biohazard waste from multiple areas
- Receiving, checking, and replenishing supplies and equipment
- Participating in continued education and work safety program
- Worked in collaboration with the maintenance team and individually, in an unsupervised environment;
- Assisting in training of new cleaning staff
- Operated floor cleaning machines, using cleaning materials and solutions
- Maintained smooth and efficient environmental services by effectively overseeing housekeeping and maintenance professionals.
- Planned, organized, directed and monitored work flow of Environmental Services staff.
- Oversaw training facility maintenance, inventory management, equipment selection and environmental services.
Maintenance Worker
Alpine Building Maintenance-Toronto
11.2019 - 05.2021
- Carrying out heavy cleaning tasks and special projects;
- Performing and documenting routine inspection, maintenance activities, and minor repairs
- Receiving and delivering materials and supplies, maintaining inventory control;
- Worked in collaboration with the maintenance team and individually, in an unsupervised environment;
- Operated floor cleaning machines, using cleaning materials and solutions
- Maintaining furniture and equipment such as tables, chairs, barricades, stages, audio visual and sound equipment
- Installs, operates, maintains and makes minor repairs to mechanical equipment
- Accustomed to work that does not require licensed trade services
- Experience with general land maintenance tasks, as well as gardening and snow removal
- Accustomed to performing various installation, operation, maintenance and repair tasks of mechanical equipment, construction and general maintenance of buildings, houses and land
- Acting in observance of all the health and safety regulations
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Properly handled, transported, and disposed of recycled materials.
- Installed new locks, door handles, and door closers.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Reported issues to property manager so effective resolutions could be put into place.
- Safely and effectively handled wide range of cleaning products and solutions.
- Positively engaged with customers and maintained professional appearance as company representative.
- Performed preventive maintenance and repairs on various types of equipment.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Executed tasks within time and budget constraints.
- Replaced worn or broken parts on machines and equipment.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Contacted clients about verifying account information and updated services, answered questions and resolved concerns to uphold exceptional customer service standards and promote brand loyalty.
General Labour
MADE4U Renovations Inc.-Toronto
08.2019 - 10.2019
- Cleaned all building areas to avoid hazards;
- Remove old roofing materials efficiently;
- Performed daily tasks scheduled by the supervisor;
- Works effectively in a team environment;
- Assisted in installation and equipment;
- Other responsibilities as assigned by management;
- Sending and receiving materials and supplies;
- Material inventory control;
- Delivery of supplies;
- Received and checked materials delivered at the construction site;
- Organized the environment, materials and tools for the next day's work
- Greeted and answered inquiries from general public, customers and visitors and routed and resolved information requests.
- Developed strategic plans to warn, control and evacuate personnel and general public from critical zones.
- Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.
- Performed general office administration and management functions.
- Conducted general clean up of entire yard and facilities to maintain safe working environment.
- Verified that all general manufacturing processes met high quality standards.
- Followed general safety measures and used tools and machinery properly to avoid mishaps.
- Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
- Operated various hand and power tools to complete general tasks.
- Performed general housekeeping duties by organizing and tidying warehouse.
- Contacted clients about verifying account information and updated services, answered questions and resolved concerns to uphold exceptional customer service standards and promote brand loyalty.
Education
Post Graduate Certificate - Health Systems Audit
University São Camilo
Brazil01.2014
Bachelor's - Nursing
Catholic University Pontifical
Brazil01.2006
Skills
- Materials Management
- Supervising Experience
- Microsoft Office
- Shipping & receiving
- Environmental Services
- Customer Service
- Quality control standards
- Sanitization procedures
- Upholstery maintenance
- Safety compliance
- Graffiti removal
- Inventory management
- Snow removal
- MSDS documentation
- Supply inventory management
- Customer service
- Basic maintenance
- Verbal and written communication
- Health and safety regulations
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
Ontario Drivers License, 10/01/20, 10/31/25
Languages
Portuguese
Native or Bilingual
English
Full Professional
Key Qualifications
- Collaborative, responsible, organized, and team-oriented health care professional with strong problem solving and decision-making skills.
- Strong time-management and organizational skills, able to work in dynamic environments and to set priorities.
- Team-oriented, able to work independently and cooperatively with others staff members in a multitask environment.
- Maintain clients’ privacy and deal ethically with confidential information.
- Courteous, polite and experienced in providing customer service in health care settings.
- Ability to create and format documents, write reports and summaries.
- Excellent keyboarding and computer skills.
Timeline
Heavy Duty Cleaner
City of Toronto Senior Services and Long Term Care Division-Toronto
09.2022 - Current
Environmental Services
North York General Hospital-Toronto
11.2021 - Current
Maintenance Worker
Alpine Building Maintenance-Toronto
11.2019 - 05.2021
General Labour
MADE4U Renovations Inc.-Toronto
08.2019 - 10.2019
Ontario Drivers License, 10/01/20, 10/31/25
Post Graduate Certificate - Health Systems Audit
University São Camilo
Bachelor's - Nursing
Catholic University Pontifical
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