Fernando Castillo
YMCA
San Jose
1
Certification
5
years of professional experience
I have worked in the food industry and have worked in the market business. I am currently working with the YMCA, where I am an after school leader and want to see kids succeed and have fun. I love to learn new things. Love to help other people out, know what is right, and can exceed further in jobs. I push myself to be the best worker and to reach my expectations.
Professional with strong leadership abilities and passion for youth development, focused on creating impactful after-school programs. Skilled in fostering team collaboration, managing activities, and ensuring safe, engaging environments for students. Adaptable and dependable, always ready to meet changing needs and achieve goals. Proven expertise in communication, conflict resolution, and program planning. A will to learn new things.
Work History
After School Leader
3 Years 4 Months- Developed curriculum that promoted academic support and social skills enhancement.
- Collaborated with parents and staff to communicate program updates and participant progress.
- Trained and mentored new staff on program protocols and best practices.
- Organized community events that fostered collaboration among families, staff, and local organizations.
- Evaluated program effectiveness through regular assessments and adjusted strategies accordingly.
- Assisted students with homework assignments, providing individualized support based on each student''s needs.
- Enhanced student engagement by implementing interactive after-school activities and programs.
- Strengthened partnerships between schools, families, and communities through collaborative initiatives aimed at supporting student success beyond the classroom setting.
- Implemented behavior management strategies to create a respectful atmosphere conducive to learning and personal growth.
- Trained new staff members in program policies, procedures, and best practices to maintain consistent quality across all after-school offerings.
- Increased overall attendance rates by designing engaging marketing materials promoting the benefits of after-school programs to parents and students alike.
- Boosted student participation by organizing extracurricular events, such as clubs and field trips.
- Served as positive adult role model for children in program through appropriate dress, speech and attitude.
- Adapted teaching methods and materials to meet students' varying needs.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Selected nutritious snacks and educational toys for students.
- Scheduled mini-lessons, art projects, and unstructured playtime for school-age children.
- Connected and frequently communicated with students and parents regarding programs, policies, and individual needs.
- Managed behavioral issues and used positive behavior strategies for groups of up to 22 students.
- Supervised up to 80 students with other after school leaders during outdoor exercise periods, monitoring group, and individual safety.
- Served as a positive role model, consistently demonstrating professionalism and ethical behavior in all interactions with students, parents, and colleagues.
- Established a safe and inclusive environment for students through effective classroom management techniques.
- Developed creative ways to keep students engaged while learning essential skills through hands-on activities and projects.
- Supported students in making positive behavior choices and took disciplinary measures when appropriate.
- Contributed to the continuous improvement of after-school programs by participating in professional development opportunities and staying current on best practices in the field.
Team Member
1 Year- Welcomed in customers in a positive and engaging way so that they felt welcomed.
- Stock necessary items to ensure the team was good for a work rush and not need the items when needed the most.
- Take customer's orders and ensure that their order was correct, ensure that they are satisfied.
- Collaborated with team members to streamline order preparation and improve service speed.
- Resolved customer inquiries and complaints promptly, enhancing overall dining experience.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Courtesy Clerk
7 Months- Maintained a enhanced clean environment, as sweeping, mopping, and sanitizing would be done.
- Stocked shelves with merchandise, ensuring optimal product placement and availability for customers.
- Collaborated with team members to streamline checkout processes, reducing wait times for customers.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
Education
Associate’s degree - Fire Protection Technology
- Honoree of Cum Laude (3.5 GPA)
Skills
I am bilingual
speak both English and Spanish fluently.
Multiple years of experience with customer service
Strong leadership
Critical thinking
Fast paced
Child development
Patience and tact
STEM education
Social-emotional learning
Curriculum planning
Homework assistance
Teamwork and collaboration
Accomplishments
- CPR Certified
- Seal of Biliteracy
- EMT Certificate (NOT Certified Yet)
Certification
- EMT course completion certification
- CPR certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
After School Leader
YMCA
03.2023 - CurrentRead More
Team Member
Chic-Fil-A
03.2022 - 03.2023Read More
Courtesy Clerk
Safeway
04.2021 - 11.2021Read More
Mission College
Associate’s degree from Fire Protection Technology
Read More