Fernando Branco
Brampton,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Assistant Facilities Manager
ONEX-GLUSKIN SHEFF DIVISION
03.2020 - Current
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Reviewed and oversaw construction and renovation projects.
- Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
Facilities & Hospitality Coordinator
Gluskin Sheff + Associates
01.2010 - 03.2020
- Maintained exacting standards of quality and performance.
- Identified and resolved client complaints concerning food or lodging.
- Provided courteous and knowledgeable front desk and reception duties, when required.
- Cross- trained employees in areas to meet clients' needs and expectations for large internal/external company meetings and events.
- Planned and executed more than 10-15 special events per year.
- Monitored revenue decision making-processes to provide support and aid to senior leadership.
- Cut vendor costs 15% by effectively recommending inventory levels and cost-saving actions.
- Sourced quality vendors to consistently reach highest care standards.
- Reduced expenses by reviewing vendor relationships, sourcing new suppliers, and negotiating favorable and fair contracts.
- Created healthy nutritious menus to serve at important functions.
- Collaborated with caterers and other hospitality vendors to provide first-rate products and services to employees and guests.
Office Services
Gluskin Sheff + Associates
06.2007 - 01.2008
- Distributed incoming mail from shipments, couriers and postal delivery to 10 departments within organization.
- Monitored stock of office supplies to report shortages to management.
- Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
- Managed front desk area by welcoming and greeting visitors and responding to in-person requests, when required.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Collaborated with various departments to complete assigned tasks.
Office Services
Gluskin Sheff + Associates
01.2008 - 01.2010
- Distributed incoming mail from shipments, couriers and postal delivery to 10 departments within organization.
- Monitored stock of office supplies to report shortages to management.
- Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
- Managed front desk area by welcoming and greeting visitors and responding to in-person requests, when required.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Collaborated with various departments to complete assigned tasks.
Education
Certificate - Facilities Management
University of Toronto
Toronto, ON12.2023
No Degree - Building Operations
Seneca College of Applied Arts And Technology
North York, ON01.1997
Skills
- Meeting Support
- Business Correspondence
- Tenant Improvements
- Workflow Processes
- Creative Solutions
- Office Organization
- Training Initiatives
- Operational Efficiency
Timeline
Assistant Facilities Manager
ONEX-GLUSKIN SHEFF DIVISION
03.2020 - Current
Facilities & Hospitality Coordinator
Gluskin Sheff + Associates
01.2010 - 03.2020
Office Services
Gluskin Sheff + Associates
01.2008 - 01.2010
Office Services
Gluskin Sheff + Associates
06.2007 - 01.2008
Certificate - Facilities Management
University of Toronto
No Degree - Building Operations
Seneca College of Applied Arts And Technology