Fernando A. Ugalde
Salinas
Summary
Dynamic retail and culinary professional with experience at American Eagle Outfitters and Ellis Great American Restaurant. Proven ability in customer engagement and time management, consistently enhancing service quality. Bilingual in Spanish, skilled in cooking techniques, and dedicated to team collaboration, driving sales and customer satisfaction in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Line Cook
Ellis Great American Restaurant
Salinas
06.2025 - Current
- Cooked multiple orders simultaneously during busy periods to maintain service speed and quality.
- Collaborated with team members to deliver timely meal service during peak hours, enhancing customer satisfaction.
- Operated kitchen equipment safely, including grills, ovens, and fryers.
- Assisted in inventory management by tracking food supplies and ingredients while keeping stations stocked to maximize productivity
- Followed proper food handling methods and maintained correct temperature of food products.
- Performed basic knife skills such as dicing onions or slicing meats.
Retail Cashier/Fitting room/Floor Associate
American Eagle Outfitters
Salinas
09.2023 - 06.2025
- Utilized customer service, cashier experience, organization, timeliness, and Spanish skills to improve customer interactions.
- Worked with team members to meet daily sales goals and improve overall customer satisfaction.
- Supported team members by completing assigned tasks during busy periods.
Cashier Volunteer
New Republic Elementary School
Salinas
11.2024 - 11.2024
- Oversaw inventory of supplies at cashier station, ensuring availability for smooth operations.
- Restocked shelves with products to ensure optimal inventory levels for event.
- Assisted parents and students in selecting products for the event, enhancing their shopping experience.
Education
Some College (No Degree) - Associate in Nursing Transfer
Monterey Peninsula College
Monterey, CA12-2026
High School Diploma -
Everett Alvarez High School
Salinas, CA05-2025
Skills
- Point of sale
- Customer engagement
- Sales strategies
- Store maintenance
- Time management
- Team collaboration
- Spanish fluency
- Culinary skills
- Cooking techniques
- Professionalism
Awards
- Honor Roll, 2021-2024
- MVP in Varsity Volleyball, 2023-2024
- Best Leadership in Varsity Volleyball, 2022
- Seal of Biliteracy [Spanish], 2025
References
- Sharmisa Taylor, English Instructor at Everett Alvarez High School, sharmisa.taylor@salinasuhsd.org, (951) - 464 - 4119
- Melissa Asuncion, Manager at American Eagle Outfitters, Asuncionmelissa2010@gmail.com, (831) - 261 - 1648
Languages
- English
- Spanish
Goal
To gain further job experience, provide exceptional customer service and seek positions to evolve my work ethic further while cooperating with a team.
Certification
- Food Handlers Certificate
Timeline
Line Cook
Ellis Great American Restaurant
06.2025 - Current
Cashier Volunteer
New Republic Elementary School
11.2024 - 11.2024
Retail Cashier/Fitting room/Floor Associate
American Eagle Outfitters
09.2023 - 06.2025
Some College (No Degree) - Associate in Nursing Transfer
Monterey Peninsula College
High School Diploma -
Everett Alvarez High School